Full-Time

Developer Support Engineer

Technical Phds

Posted on 6/27/2024

InterSystems

InterSystems

1,001-5,000 employees

High-performance data platforms for industries

No salary listed

Entry

Boston, MA, USA

Category
Customer Experience & Support
Customer Support
Required Skills
Communications
Requirements
  • Degree in hard Science, Engineering, or Computer Science.
  • Programming experience.
  • Enthusiasm for solving interesting problems.
  • Strong Communication skills.
  • Experience with Unix/Linux or Windows environments a plus.
  • After completing training for your role, you will be required to participate in extended support coverage on a rotational basis. This will require you to work occasional weekend or evening hours. This additional time would be compensated.
Responsibilities
  • You manage the solution of complicated problems in complex technical environments.
  • You will contribute to a smart, cooperative, problem-solving team that provides international support to real-world applications used by major organizations, public and private.
  • You will work with a range of technologies in the areas of object-oriented programming, Web, databases, SQL, high availability, and performance.
  • You own responsibility for solutions, decide the plan of attack, and are accountable for the results.

InterSystems specializes in high-performance data platforms and solutions tailored for industries like healthcare, finance, and supply chain management. Its main products include the InterSystems IRIS Data Platform, which supports large-scale data applications, HealthShare for sharing patient data across healthcare systems, and TotalView for managing physical and digital assets. These products enable organizations to build reliable, data-intensive applications and improve decision-making processes. InterSystems differentiates itself by focusing on AI integration to enhance human creativity and decision-making, rather than replacing human workers. The company aims to help clients achieve better outcomes through effective data management and offers ongoing support, training, and subscription services to maximize the value of its solutions.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

1978

Simplify Jobs

Simplify's Take

What believers are saying

  • AI-driven EHR systems are gaining traction, enhancing clinical workflows and patient care.
  • The demand for cloud-based healthcare solutions is increasing, boosting InterSystems' market potential.
  • Interoperability in healthcare is a critical focus, aligning with InterSystems' HealthShare capabilities.

What critics are saying

  • Emerging competition from AI-driven EHR systems could challenge InterSystems' market share.
  • Rapid AI integration may outstrip InterSystems' ability to maintain safety and accuracy.
  • Reliance on awards like Best in KLAS may not be sustainable if competitors improve.

What makes InterSystems unique

  • InterSystems offers AI-powered EHR systems like IntelliCare, enhancing healthcare technology.
  • The company provides comprehensive data platforms for mission-critical applications across industries.
  • InterSystems' HealthShare facilitates seamless patient data sharing, improving care coordination.

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Benefits

Generous parental leave

Flexible work schedule

Family medical leave

Health insurance benefits

Wellness programs

Professional development

401k

Generous PTO

Company News

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Zoom launched beta programs for a new platform called Zoom Workplace for Clinicians, as well as for a new AI companion.

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Mar 6th, 2025
InterSystems Launches IntelliCare: AI-Powered Next-Gen EHR

InterSystems launches IntelliCare: ai-powered next-gen EHR.

Health Data Management
Mar 6th, 2025
InterSystems unveils AI-driven EHR 'IntelliCare' at HIMSS25, paving the way for healthcare transformation

At the HIMSS25 Global Conference & Exhibition in Las Vegas, InterSystems introduced IntelliCare, an innovative electronic health record (EHR) system powered by artificial intelligence (AI).

Pulse IT
Mar 5th, 2025
InterSystems launches IntelliCare, AI-powered EHR

Introducing the EHR at HIMSS25 in Las Vegas this week, InterSystems says IntelliCare brings "next-generation AI capabilities to EHRs", delivering streamlined workflows, reduced administrative burden, enhanced patient interactions, and improved operational efficiency - all while maintaining rigorous human oversight for accuracy and safety.

HR Tech Wire
Mar 5th, 2025
InterSystems Unveils IntelliCare: A Next-Generation, AI-Powered Electronic Health Record

InterSystems, a creative data technology provider managing over one billion health records globally, today announced the launch of InterSystems IntelliCare, an AI-powered electronic health record (EHR) and healthcare information system designed to fundamentally change the way clinicians, administrators, and patients engage with healthcare technology.

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