Full-Time
Business Continuity Manager
Posted on 5/1/2024
Touchless identity platform for secure experiences
Senior, Expert
New York, NY, USA
- Minimum 5+ years of leadership experience in enterprise-level programs
- 5+ years of experience in crisis management, business continuity, and disaster recovery
- 2+ years of project management experience
- Strong creative thinking, proactive, and independent problem-solving skills
- Excellent communication and influencing abilities across all management levels
- Proficiency in facilitating meetings, preparing reports, and managing data
- Self-motivated, results-oriented, and analytical thinker
- Comfortable with data-driven solutions and presentations
- Exceptional organizational and delegation skills
- Effective stakeholder communication and management skills
- Ability to remain calm in challenging situations
- Strong interpersonal and indirect influencing skills
- Comfortable in ambiguous situations and dynamic environments
- Action-oriented with ethical behavior, integrity, and trust-building
- Implement and deploy tailored strategies across all critical business functions enterprise-wide
- Collaborate with various functions and partners to develop, maintain, and enhance Business Continuity Plans and procedures
- Prioritize and elevate resource needs to enhance recovery time and ensure business application and infrastructure resiliency
- Facilitate annual exercises, including walkthroughs, tabletops, simulations, and full-scale tests, in coordination with IT disaster recovery
- Ensure alignment with policies, standards, and procedures in all deliverables
- Support incident management activities during disruptive events as required
- Drive commitment, ownership, accountability, and results for Business Continuity Planning with business stakeholders
- Foster a resilience culture through planning, education, training, and analytics
- Proactively identify, prioritize, and document critical business functions throughout the business continuity planning lifecycle
- Design and implement recovery strategies to minimize disruptions to CLEAR operations
- Validate, test, and identify recovery strategy gaps, communicating results to leadership
- Coordinate alignment between business continuity and incident management teams for successful operation recovery within acceptable downtime
- Monitor and track annual compliance, regulatory, and reporting requirements
- Generate regular and annual compliance reports, metrics, and trend analyses
- Coordinate business participation in annual testing and planning activities with the Disaster Recovery team
- Provide support for incident management team activations when required
- Plan workloads effectively and deliver on commitments
- Build rapport and gain respect and cooperation from technology and business leaders
CLEAR provides a touchless identity platform for seamless and secure experiences at airports, venues, hotels, and more, utilizing innovative technologies such as virtual queuing, age verification, and frictionless check-in. The company's mission is to make everyday experiences easier, more secure, and friction-free while prioritizing privacy and control of member data.
Company Stage
Seed
Total Funding
$220.4M
Headquarters
New York, New York
Founded
2010
6 month growth
↑ 6%1 year growth
↑ 35%2 year growth
↑ 88%Benefits
Food and beverage
Unlimited PTO
Comprehensive benefits
Continued education
CLEAR membership
Diversity and Inclusion counsel
Sprint demos and hackathons
Innovation guild
On-site gym