Triage Nurse
Posted on 7/19/2023

501-1,000 employees

Primary care physician platform
Wilmington, DE, USA
Experience Level
Desired Skills
Customer Service
Medical, Clinical & Veterinary
Customer Success & Support
  • Maintains own CPR certification every 2 years and maintains records of certification and competency of other nurses and medical support staff
  • Takes steps toward and corrects any safety hazards to people, premises, environment, equipment and supplies. Disallows the use of potentially unsafe equipment and supplies and documents the safety status of equipment and supplies
  • Assures safe storage/placement of all known biohazard materials, medications and chemicals
  • Maintains skills consistent with established standards of the local nursing community
  • Assists in daily chart reviews and daily huddles
  • Overseeing and assisting with the in-house pharmacy program
  • Pursue training as necessary to keep abreast of and have a thorough understanding of current rules and regulations with regard to nursing in a community health center
  • 340 B in-house pharmacy services
  • Has working knowledge and monitors all medical programs being administered at the health center such as Title X, etc
  • Other duties as assigned
  • Greets patients in a friendly, pleasant manner. Escorts them from the waiting area to the exam rooms
  • Prepares each assigned patient for provider examination -performs brief history and physical exam; performs other tests/procedures at the direction of provider staff; e.g., pulmonary function tests, EKG, acuity checks, urine studies, etc
  • Performs basic health screening procedures, including but not limited to vision and hearing screening, fat analysis, blood pressure, temperature, respirations, etc
  • Performs chart review on each assigned patient prior to the appointment
  • Prepares exam rooms for use during patient visits
  • Front desk duties to include but not limited to insurance verification, patient check-in/check- out, reminder calls, and patient scheduling
  • Replenishes examination treatment room supplies. Informs the Nurse Supervisor of inventory status and keeps a running list of supplies for the purpose of re-ordering. Properly sterilizes and repackages reusable equipment
  • Utilizes available foreign language skills to translate for patients when necessary
  • Under the direct supervision of the provider able to effectively administer injections and provide information to patients regarding medication, treatment and/or procedures
  • Adhere to policies and procedures for maintaining the confidentiality of medical records to HIPPA
  • Assist in the documentation of all injections and other point of care tests, and reporting of results to appropriate clinicians or other appropriate health agencies
  • Provides a variety of health related information to patients with the direction from the provider
  • Adhere to policies and procedures for disinfection and handling of contaminated waste or equipment. Adhering to infectious disease control practices and procedures
  • Answers the telephone in a courteous and timely manner, and directs calls to the
  • Interviews patients to assess healthcare needs as: requested by providers; requested for consideration by other staff members and including but not limited to nurse triage inbox and phone lines as well as refill inbox and phone lines
  • Determines/identifies the healthcare goals of the patient and intervenes when necessary, evaluating the patient's progress and recycles through the process as necessary
  • Demonstrates sound nursing judgement in performance of tasks and documents all pertinent information on the patient's medical record
  • Maintains a professional appearance (attire and cleanliness) while presenting a professional demeanor in interactions with all patients and staff
  • Promotes efficient flow of patients from waiting area, through provider's care, to discharge
  • Accurately administers pharmacy program and administers and documents prescribed by HJMC providers, while accurately collecting data regarding medication administration (e.g. immunizations). Questions the appropriate person if unsure about any aspect of preparation
  • Provider satisfaction
  • Patient satisfaction
  • Excellent customer service
  • Adherence to the HJMC attendance policy. Late arrival, early departure, missed clock-ins or