Your Role:

Global Relay requires an experienced Technical Product Manager (“TPM”) to assume ownership of specific components/features within Global Relay’s Connectors product line. You will manage a diverse agile development team consisting DevOps, UX/UI, Sdets and Developers with the goal to execute the product roadmap, and drive new products and features through the development process.

Working with Product Management, the TPM will define detailed business requirements, user stories, and acceptance criteria for specific features, and collaborate with their Team Leads, Architects, and UI/UX to ensure high quality designs are produced. TPMs will also attend daily stand-ups, refine their team’s backlog, plan sprints, accept completed stories, monitor progress, report status, and be involved in key release activities including documentation and training.

You will also ensure you are fully aware of the the wider bussines initiatives as everything we do interacts with everthing we do, so the ability to demonstrate cross functional working is required

Your Job:

Working in a dynamic team environment, the TPM is responsible for:

• The up and down responsibility for the delivery of their component/feature
• Collaborate with senior product management, sales, support, clients, and other TPMs to produce and manage their component’s backlog and contribute to the product roadmap
• Translate product roadmaps and feature requests into models, workflow diagrams, user stories, acceptance criteria, and other suitable artifacts
• Collaborate with other TPMs, architects, UI/UX, and team leads to drive requirements through the design phase
• Identify and coordinate cross-component dependencies throughout the development process
• Work with product  management, development, and other departments to actively remove obstacles blocking progress and ensure programme is within schedule
• Prioritize and groom their team(s) backlog
• Attend daily stand-ups with your product manager and other TPMs in your product team
• Attend daily stand-ups, grooming, sprint planning, demos, retrospectives and other team meetings with your agile team(s)
• Share Scrum Mastering duties with other members of your team
• Create work estimates, track progress, and report status in the form of burn up/down charts
• Support product management, marketing, sales, professional services, training, and technical support throughout the release process with training, documentation, announcements, and other release activities
• Understand the design, business logic, and technical architecture of their platform components and how those components interact with the rest of the platform
• Serve as primary product expert (functional, not technical) for the components for which you are responsible

About You:

• Degree in engineering, computer science or related technical field
• 3-5 years of experience as an IT product manager or product management
• A very strong understanding of the development life cycles and how to translate stratgic vision into the language of your development team
• Hands on experience with backend services
• Experience with Agile and Scrum development methodologies
• Ability to communicate effectively with both technical and non-technical individuals
• Experience with either SaaS, messaging platform(s) or data integration for enterprise markets
• Experience drive cross-team initiatives and collaborate with stakeholders across the organization
• Experience managing a remote team supporting a broader initiative
• Strong requirement elicitation, analysis, use case modelling, workflow design and documentation skills
• Experience planning, monitoring, and reporting on project status (potentially for multiple initiatives/teams)

Nice to Have:

• Experience as a software developer/engineer
• Experience with a SaaS, messaging, or enterprise software company
• Experience drive cross-team initiatives and collaborate with stakeholders across the organization
• Strong requirement elicitation, analysis, domain modeling, use case modeling, workflow design, and documentation skills           
• Experience planning, monitoring, and reporting on project status