Cash Research Representative Lead

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.

The Cash Research Representative is responsible to research and resolve all unapplied cash, recoupments, refunds, audits and denials within department guidelines.

The anticipated hourly range for this position is $14.88 - $21.11. The actual compensation offered may vary based on job-related factors such as experience, skills, education, and location.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Reconciles unmatched deposits to electronic remittance advices, credit card, paper explanation of benefits,  and/or any tool for cash distribution within company best practices
• Researches unapplied payments and denial of payments using internal sources, written communication, web sites and phone inquiries to determine appropriate accounts for payment application.
• Researches and applies unidentified/undistributed cash to the correct invoice line to ensure accurate account activity within best business practices.    
• Processes denial of payments to correct invoice lines to expedite future collection and appeal activity within best business practices.
• Identifies payment discrepancies requiring notification, refund or recoupment to third party payers.
• Researches all refund requests and recoupments from payers to ensure within Contract and/or State Statues.
• Posts adjustments and recoveries to appropriate accounts as necessary based on company policies and procedures.
• Ensures standard protocol for Cash business practices are met.

• Performs other duties as required.

SUPERVISORY RESPONSIBILITIES

• N/A

MINIMUM REQUIRED QUALIFICATIONS

Education and/or Experience

• High school diploma is required. 
• One year of related experience is required.
   

Certificates, Licenses, Registrations or Professional Designations

• NA
   

SKILLS, KNOWLEDGE AND ABILITIES

• Problem solving
• Communication Proficiency
• Personal effectiveness/Credibility

Computer Skills

• Basic skills in excel, word and PowerPoint
• Basic data entry and calculator skills

Language Skills

• English (reading, writing, and verbal).

Mathematical Skills

• Basic level of mathematical proficiency.  

PHYSICAL DEMANDS

This is a stationary position that requires frequent sitting or standing, repetitive wrist motions, grasping, speaking, listening, close vision, color vision, and the ability to adjust focus.  It also may require occasional lifting, carrying, walking, climbing, kneeling, bending/stooping, twisting, pulling/pushing, walking, bending, stooping, and reaching above the shoulder.  Employees in this position must be physically able to efficiently perform the essential functions of the position. Reasonable accommodations will be provided to assist or enable qualified individuals with disabilities to perform the essential functions of the position, upon request.

WORK ENVIRONMENT

Work is performed in an office setting with exposure to moderate noise. 

TRAVEL

Occasional travel as required.

OTHER INFORMATION

The essential duties and responsibilities, physical requirements, and work environment described above are representative of those typically required for this position but may vary depending on staffing and business needs at specific locations. The inclusion or omission of a specific duty or physical requirement is, therefore, not determinative of whether that function is essential to a specific individual’s position.

If you feel this opportunity could be the next step in your career, we encourage you to apply. 

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.