Operational Excellence Consultant/Senior Consultant

Capgemini Invent

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. 

Your Role

In the Operational Excellence  team, within Intelligent Process and Performance (IPP), we focus on looking at ways to help our clients improve and optimise their processes using the latest technology and working side by side with our other two capability squads, Automation and Process Mining. You will have the opportunity to work across sectors, with the ability to shape the future you want as you develop within our organisation.   

You will be working alongside some of the industry’s leading process transformation experts, with a wealth of experience in Process Design & Optimisation leveraged on the key digital accelerators that underpin a modern approach to transforming our client’s operations. We most commonly deliver our programmes in an Agile/Safe manner meaning our consultants are accustomed to driving incremental improvements while developing and sustaining a long term strategy for our clients.  

As a Consultant or Senior Consultant within the Operational Excellence  squad, you will be expected to support client projects by leading a stream of work, producing high quality deliverables, and driving your own learning and development. A hunger to deliver for our clients and a desire to support the development of market leading offerings, underpinned by unique accelerators and tooling are key aspects of the role.

As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:

• Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.
• Internal Contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities),  offering development.
• Learning & Development – Training to support your career development and the skills demand within the company, certifications etc.

Your Profile

You’ll thrive in this role if you’re someone who enjoys solving complex problems, shaping digital change, and working with clients to deliver meaningful impact. We’re looking for candidates who bring a blend of consulting mindset, technical curiosity, and a passion for process transformation 

• Previous Consulting experience, delivering or leading workstreams on process optimisation projects  
• Strong understanding and client project experience of using process transformation / optimisation tools, techniques and approaches and their application, such as continuous improvement, Lean Six-Sigma, Process re-engineering, Cost Transformation, Process driven Op. Model design, service design   
• Strong understanding and experience of using SAP Signavio/ARIS or similar Business Process Modelling platforms  
• Excellent understanding of Business Process Management (BPM) with the ability to model business processes (BPMN) and identify improvements for further efficiency  
• Experience in business analysis and presenting complex data in a logical, structured and compelling manner  
• Have excellent interpersonal skills, including an ability to listen to understand the client situation and the ability to communicate clearly and efficiently on potentially complex issues  
• Excellent Networking Skills to develop key stakeholder relationships.  

Even better if

• Certified Lean Six Sigma Yellow or Green Belt.  
• Experience in leveraging on Process Mining in context with process transformation processes  
• Experience in process analysis and prioritisation for automation delivery, such as workflow design and orchestration and robotic process automation (RPA)  
• Experience working on RFPs (request for proposals) and building out new tailored offers geared towards process transformation/cost optimisation  
• Experience of working on Operating Model transformations  
• Experience of delivering in an Agile or Scaled Agile environment

Security Check (SC) Clearance

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. (https://www.gov.uk/guidance/united-kingdom-security-vetting-applicant#levels-of-national-security-clearance)

To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.

Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.

Some posts are restricted to sole UK Nationals for security reasons; therefore you may be asked about your citizenship in the application process.

Need To Know

At Capgemini we don’t just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work.

We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.

To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.

What You'll Love About Working Here

Within Intelligent Industry and specifically IPP, you will be part of a dynamic, startup-style environment within Capgemini that encourages innovation, curiosity, and co-creation. You will work on cutting-edge digital transformation projects, using the latest in automation, AI, and process intelligence to solve complex challenges and deliver real impact. You will build strong relationships across Capgemini and with external clients and technology partners to create high-value solutions. With opportunities to work across industries and capabilities, every project brings something new, giving continuous opportunities to grow both professionally and personally. Whilst you will be part of a global network, you will equally enjoy the close-knit, supportive culture of a local team that is committed to your development and success.

CSR

We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about.  In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year.  When you join Capgemini, you’ll join a team that does the right thing.

Whilst you will have London, Manchester, Newcastle or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

We are a Disability Confident Employer

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

•    Declare they have a disability, and 
•    Meet the minimum essential criteria for the role.

Please opt in during the application process.