Full-Time
Support Engineer
Customer Success
Posted on 10/3/2025
Mesh
51-200 employees
Secure wallet-to-wallet crypto deposits, payments API
No salary listed
Remote in USA + 1 more
More locations: Remote in Germany
Remote
Candidates must be based in the U.S. or E.U.
 IT & Security |
|---|
- 3–5 years in technical support, fintech onboarding, or implementation roles
- Strong experience with APIs, SDKs, Postman, JSON, and RESTful integrations
- Clear, structured communication skills (written and verbal)
- Ability to problem-solve quickly and independently across tools and systems
- Domain experience in crypto, payments, or fintech preferred
- Experience with automation and AI workflows
- Respond to technical issues and questions via Slack, Telegram, email, and Pylon
- Triage issues internally using Datadog, Amplitude, and other tools
- Join live troubleshooting calls with customers to resolve API/SDK or product challenges
- Partner closely with Solutions Architects to support active integrations
- Escalate product bugs and unclear behavior to Engineering with clear context
- Create and maintain support documentation and internal troubleshooting guides
- Identify repeat issues and propose solutions to improve the product or workflow
- Experience supporting Web3 wallets, exchanges, or compliance-sensitive workflows
MeshConnect provides a secure fintech platform for cryptocurrency deposits and payments, focusing on wallet-to-wallet transfers. It integrates with over 300 exchanges and wallets, letting users deposit crypto and pay directly within a platform, reducing steps by about 60% and improving deposit success. The platform allows paying with more than 40 tokens while the recipient settles in a stablecoin, helping users avoid volatility. It earns revenue from a developer-friendly API that enables seamless wallet-to-wallet connectivity and fast integration (under a week), and includes safeguards against asset loss for added security. Overall, MeshConnect aims to simplify crypto deposits and payments for a broad range of crypto users and partners, delivering secure, efficient, and user-friendly on-ramping and transfer experiences.
Company Size
51-200
Company Stage
Series C
Total Funding
$197.5M
Headquarters
San Francisco, California
Founded
2020
Simplify's Take
What believers are saying
- Paxos partnership boosts USDG deposits across Global Dollar Network.
- Apple Pay integration expands crypto payments to everyday shoppers.
- $75M Series C at $1B valuation fuels API enhancements.
What critics are saying
- Stripe's API diverts merchants to simpler fiat on-ramps in 12 months.
- SEC halts SmartFunding as unregistered securities in 6 months.
- Bear market slashes transaction volumes, burns $200M funding in 9 months.
What makes Mesh unique
- Mesh enables wallet-to-wallet transfers from 300+ exchanges without leaving apps.
- SmartFunding aggregates funding sources for 60% fewer deposit steps.
- Asset-agnostic payments convert any token to stablecoins instantly.
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Benefits
Professional Development Budget
Conference Attendance Budget
Growth & Insights and Company News
6 month growth
↑ 4%1 year growth
↑ 5%2 year growth
↑ 1%Gate Ventures invests in Mesh to support a unified crypto payments layer connecting wallets, exchanges, and fiat rails.
/PRNewswire/ -- Mesh, the leading crypto payments network, today announced it closed a $75 million Series C funding round, bringing its total amount raised to...
Mesh partners with Paxos. Paxos selects Mesh to enable trusted crypto deposits. Leading infrastructure platform partners with Mesh for institutional-grade compliance and secure account verification solution Mesh will join the Global Dollar Network Mesh, the leading crypto payments network, today announced a partnership with Paxos, the leading regulated blockchain infrastructure and tokenization platform. This integration will allow Paxos to deploy Mesh's technology across its customer base, in order to enable seamless crypto deposits from verified sources. By leveraging Mesh, Paxos can now offer its customers a secure and efficient way to verify the ownership of external wallets and exchange accounts before depositing assets, including PayPal USD (PYUSD) and Global Dollar (USDG) that are issued by Paxos. This integration addresses a critical need in the industry for safer transfer mechanisms, allowing Paxos to maintain its high regulatory compliance standards without sacrificing user convenience. Additionally, Mesh will join the Global Dollar Network, the world's fastest-growing stablecoin network with unmatched economic upside. Mesh will help grow USDG utility and ensure seamless deposits for the asset across its partner platforms. Ronak Daya, Head of Product at Paxos, commented, "Paxos offers its customers the opportunity to safely participate in the digital asset economy. By integrating with Mesh, we're ensuring those institutions can move value with speed, scale and confidence. We're excited to welcome Mesh to Global Dollar Network and look forward to increasing the utility of USDG and all Paxos-issued assets globally." Historically, transferring crypto has been a cumbersome process for users. Mesh changes that, bringing the reliability and reach of traditional payment networks to digital assets. Its secure, closed-loop system eliminates manual errors and powers everyday experiences - from crypto deposits to merchant acceptance to compliant payouts. "Paxos serves some of the world's largest financial institutions, and powering safe, compliant crypto movement at that scale requires infrastructure that's both rigorous and seamless," said Bam Azizi, Co-Founder and CEO at Mesh. "By integrating Mesh, Paxos is setting a new bar for how assets should move across the entire global financial ecosystem: instantly, securely, and from verified sources. Together, we're enabling millions of end users to transact with the same confidence they expect from traditional finance while paving the way for the next wave of financial innovation." Stay tuned for more updates as this partnership rolls out - to learn more about Paxos, visit Paxos.com
Mesh, a leading crypto payments network, secured additional funding from investors including PayPal Ventures, Coinbase Ventures, and others, bringing total capital to over $130 million. This funding follows Mesh's role in PayPal's Pay with Crypto launch. Mesh's technology enables seamless crypto payments and real-time asset conversion to stablecoins. The funds will accelerate Mesh's expansion in the global payments industry, enhancing APIs and product development to support crypto adoption.
/PRNewswire/ -- Mesh, the leading crypto payments network, today announced additional investments from PayPal Ventures, Coinbase Ventures, Uphold, Mirana...