Full-Time

Senior Engineer

Zuma

Zuma

51-200 employees

Human-centric AI SaaS for businesses

No salary listed

California, USA

Remote

Occasional travel to company offices required.

Category
DevOps & Infrastructure (1)
Required Skills
Software Testing
Node.js
AWS
Terraform
Observability
DevOps
Data Analysis
Google Cloud Platform
Requirements
  • Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field
  • 3+ years of experience building production-grade software systems, with a focus on scalability, performance, and reliability
  • Proven expertise in backend development with Node.js, including API design, system architecture, and cloud-based services
  • Experience with cloud infrastructure (AWS, GCP, or similar) and deploying production systems using Infrastructure as Code (e.g., Terraform, Pulumi)
  • Hands-on experience with database design, performance tuning, and scaling high-throughput data systems
  • Familiarity with building and maintaining CI/CD pipelines, automated testing, and modern DevOps practices
  • Strong communication skills and ability to work effectively in a distributed, fast-paced environment
  • Comfortable operating in early-stage, high-ownership environments with evolving requirements
Responsibilities
  • Lead critical system rewrites to transform our architecture into a highly scalable, resilient foundation
  • Own the design and performance optimization of our data storage systems, ensuring they scale with customer and AI demands
  • Build and evolve our deployment pipelines, enabling reliable, automated releases for AI-first products
  • Set up and manage modern cloud infrastructure from scratch, leveraging Infrastructure as Code (IaC) to ensure consistency, security, and scalability
  • Establish engineering best practices, including observability, incident response processes, and system hardening for an AI-first platform
  • Drive robust analytics and monitoring to track performance, reliability, and the effectiveness of our AI solutions
  • Mentor engineers and elevate the team's capabilities across infrastructure, scalability, and AI product development
Desired Qualifications
  • Experience with React and TypeScript on the frontend, though this role leans backend/infrastructure
  • Exposure to LLM-based systems, AI infrastructure, or agentic AI workflows

Zuma provides cloud-based, business-focused AI solutions delivered through a subscription SaaS model. Its products are designed to be user-friendly and centered on augmenting human capabilities, rather than replacing people, with offerings tailored for B2B customers who want to leverage AI to improve decision-making and operations. The platform is accessed over the internet via a subscription, and a demo is available to show how the tools work before purchase. Zuma differentiates itself by a human-centric design approach and a scalable SaaS delivery model that targets businesses across technology, finance, healthcare, and other data-driven industries. The company’s goal is to help organizations adopt AI to enhance productivity and informed decision-making through accessible, cloud-based solutions.

Company Size

51-200

Company Stage

Early VC

Total Funding

$6.8M

Headquarters

Santa Monica, California

Founded

2021

Simplify Jobs

Simplify's Take

What believers are saying

  • Multifamily operators reduce rent collection workload by 85% using Kelsey's automation.
  • 44% higher overall conversion rates drive NOI improvements for property management clients.
  • Scalable B2B SaaS model serves startups through enterprises with subscription revenue.

What critics are saying

  • GetZuma's superior Kelsey metrics directly compete for identical multifamily market share.
  • Drift and Intercom dominate conversational AI with broader multichannel capabilities.
  • AppFolio and competitors integrate leasing automation, reducing demand for external agents.

What makes Zuma unique

  • Hybrid AI-human model handles 100% of inbound leads via SMS with seamless handoffs.
  • Kelsey AI achieves 2.5x higher lead-to-visit conversions and 44% faster response rates.
  • Focused proptech solution integrates with existing CRMs, avoiding broader CRM suite complexity.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Gym Membership

Unlimited Paid Time Off

Hybrid Work Options

Growth & Insights and Company News

Headcount

6 month growth

-5%

1 year growth

-1%

2 year growth

5%
Position Ventures
Nov 10th, 2023
Position Ventures Companies

Your story is your strategy. At Position Ventures, we work alongside founders to help them position their business and tell their story.

The Business Journals
Nov 23rd, 2021
Early Money: With Thanksgiving being a slow time for seed rounds, 2 startups raised $15 million combined

Two #SanFrancisco startups scored seed rounds in the past week. Blame #Thanksgiving for putting the brakes on fundraising. #venture #startups #BayArea