Senior Director

Job Description

We are seeking an experienced Sr Director to drive product delivery for our Issuer Digital Products business. You will be responsible for defining and driving the execution of product strategy, roadmap, and optimization for Visa's new and existing digital solutions aimed at issuers. This role requires a deep understanding of the payments industry, a strong product management and development background, and exceptional leadership skills. This role is based in Austin and will report to the VP of Product for Issuing Solutions Digital Business.

Primary Responsibilities:

• Create a compelling and forward-thinking product vision that aligns with Visa's overall business strategy and goals

• Develop and enhance a modular platform to deliver best-in-class digital products to issuers that align with Visa's overall business strategy and goals

• Oversee the product and platform development from concept to launch, including ideation, development, and testing

• Work closely with engineering, design, operations, marketing, and sales teams to ensure seamless product and platform development and delivery

• Continuously monitor and optimize product and platform performance post-launch to guide product innovation and development

• Establish and manage a prioritized product backlog based on customer feedback, market analysis, and business priorities

• Continuously monitor industry developments to ensure Visa's digital product and platform remain competitive and innovative

• Build and maintain strong relationships with internal stakeholders, including executive leadership, cross platform and product teams, and other functional areas

• Engage with key clients and partners to understand their needs/expectations and secure their alignment

This is a hybrid position located in Austin TX.  (we are not considering other locations at this time.    Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications

• 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Adva1nced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications

• 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
• 12+ years of product management experience, with at least 4 years in a leadership role within the payments or financial services industry
• Proven track record of successfully launching and managing digital financial products and platform
• Strong expertise in defining and executing product and platform strategy, roadmaps, and go-to-market plans leveraging data to inform decision making and secure influence
• Solid understanding of software development processes and technologies to collaborate effectively with engineering and design teams
• Demonstrated ability to manage the entire product lifecycle from ideation to launch and post-launch optimization
• Experience building a high-performing product management team with a strong culture of collaboration, innovation, and continuous improvement
• In-depth knowledge of platform modernization and UX design concepts.
• Strong track record of fostering a culture of innovation, collaboration, and continuous improvement
• Deep commitment to understanding and addressing customer needs and pain points
• Experience in designing and delivering exceptional user experiences.
• Strong communication skills and ability to build strong relationships with clients and colleagues across Visa functions, navigating a matrix organization
• Sound business acumen, analytical skills and keen understanding of new technology payment business models and profitability drivers
• Willingness to travel as required