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Full-Time

Operations Associate

Confirmed live in the last 24 hours

Robinhood

Robinhood

1,001-5,000 employees

Commission-free trading platform for investments

Fintech
Financial Services

Compensation Overview

$66k - $100kAnnually

+ Bonus + Equity Plan

Entry, Junior

Westlake, TX, USA + 2 more

More locations: Lake Mary, FL, USA | Denver, CO, USA

In-office working environment at listed locations.

Category
Quality Control & Compliance
Supply Chain Management
Operations & Logistics
Required Skills
Sales
Communications
SQL
Looker
Requirements
  • You have a familiarity with operations or client services
  • You have strong interpersonal and communication skills
  • You are a doer who prides yourself on attention to detail, consistency, reliability, and constant improvement.
  • You make important decisions independently, but also know when to collaborate with managers and colleagues in a team environment.
  • You have an entrepreneurial spirit and are knowledgeable and hungry to learn more about financial technology, capital markets, and brokerage operations.
  • You have 1+ years of experience in back office operations within financial services or technology
  • You are familiar with Proxy Services or Corporate Actions
  • You are resourceful and adaptive in fast-paced, entrepreneurial environments
  • You have strong critical thinking & creative problem solving skills
  • You possess strong written and oral communication skills and the ability to communicate with clients and third parties in a professional, consistent manner
  • You have experience with business intelligence and reporting tools like Looker, SQL etc.
Responsibilities
  • Day-to-day management of investor communication product inputs, including proxy voting, prospectus delivery, corporate actions, and more
  • Analyzing complex legal and financial documents and translating them into meaningful insights in an organized manner
  • Utilizing and improving monitoring tools and reports to track performance and quality metrics to inform process improvements
  • Ensuring ongoing compliance with rules and regulations applicable to Robinhood's operations
  • Working with outside parties in an accurate, timely, and professional manner
  • Collaborating with team members from product, engineering, sales, and finance to improve operating processes and product development as Robinhood continues to increase efficiency across the investor communications ecosystem

Robinhood offers a platform for trading stocks, options, ETFs, and cryptocurrencies, aiming to make investing accessible and affordable for everyone. Users can trade without paying traditional fees and can invest in fractional shares, allowing them to buy portions of expensive stocks. The company generates revenue through a premium subscription service, interest on uninvested cash, and rebates from trading venues. Robinhood's goal is to empower individuals to take control of their financial futures with a user-friendly trading experience.

Company Stage

IPO

Total Funding

$7.4B

Headquarters

Menlo Park, California

Founded

2013

Growth & Insights
Headcount

6 month growth

3%

1 year growth

7%

2 year growth

2%
Simplify Jobs

Simplify's Take

What believers are saying

  • Robinhood's expansion into new markets like Hawaii and U.S. territories indicates strong growth potential and increased user base.
  • The acquisition of Pluto and integration of AI capabilities can provide users with advanced, personalized investment insights, enhancing user experience and retention.
  • Offering IPO access democratizes investment opportunities, allowing retail investors to participate in early-stage investments traditionally reserved for institutional investors.

What critics are saying

  • The highly competitive fintech market means Robinhood must continuously innovate to maintain its edge over rivals like E*TRADE and Charles Schwab.
  • Regulatory scrutiny and changes, such as those seen in Hawaii, can impact Robinhood's operations and expansion plans.

What makes Robinhood unique

  • Robinhood's commission-free trading model disrupts traditional brokerage firms by eliminating fees, making investing accessible to a broader audience.
  • The introduction of fractional shares allows users to invest in high-value stocks with minimal capital, a feature not commonly offered by traditional brokers.
  • Robinhood's recent acquisition of Pluto enhances its platform with AI-driven personalized investment strategies, setting it apart from competitors.

Benefits

Well-being - Premium medical, dental, and vision insurance

Family & home life - Parental leave, personal prosperity benefits

Comfort & care - Flexible work from home / office balance, health & wellness stipend

Office life - Catered meals and fully stocked kitchen, commuter benefits

Growth - Education and training, community events, career mentorships