Full-Time

Account Manager

Confirmed live in the last 24 hours

Glovo

Glovo

10,001+ employees

On-demand delivery platform for various items

No salary listed

Junior, Mid

Milan, Metropolitan City of Milan, Italy

In Person

Category
Strategic Account Management
Sales & Account Management
Required Skills
Salesforce
Marketing
Customer Service
Data Analysis
Requirements
  • 2+ years of experience in high-performance account management or business consultancy. Preferably in FMCG, food-hospitality, or on-demand delivery industry.
  • Bachelor in Business Administration, Marketing, Industrial Engineering or is a plus.
  • You’re motivated by pursuing ambitious goals with timely execution, and a proven track record of exceeding KPIs is a definite advantage
  • Problem solver, data-driven with an analytical approach based on details.
  • You are a highly organized, proactive individual with strong time management and prioritization skills, eager to engage in both strategic planning and hands-on execution to drive results.
  • Good knowledge of internal tools such as Google suite. Salesforce is a plus.
  • Native level of Italian is required as proficiency in English.
Responsibilities
  • Build and maintain strong, long-term relationships with restaurant Partners, through consistent and proactive communication.
  • Understand Partners' business goals and challenges to provide strategic guidance and support.
  • Manipulate and analyse data to drive operational excellence, growth and profitability, both for your Partners and for Glovo.
  • Drive rapid revenue growth through smart promotions, high-impact marketing activations, and menu optimization.
  • Take ownership of partner revenue performance, driving measurable growth.
  • Collaborate with internal teams to develop and implement customised solutions to meet Partners' needs, including Marketing, Operations, Finance and Customer Service.
  • Take full ownership of the partner onboarding process in the App — from store setup to supporting their first days on Glovo — with a focus on operations, marketing, and sales.
Desired Qualifications
  • Bachelor in Business Administration, Marketing, Industrial Engineering or is a plus.
  • Salesforce is a plus.

Glovo connects users with couriers for fast delivery of items, operating in 24 countries with 4.3 million active customers and 65,000 couriers. Users can order groceries, meals, and more through the Glovo app, which facilitates quick deliveries. The company also provides "Cookroom" spaces for restaurants to expand their reach without needing additional locations, helping them operate more efficiently. Glovo generates revenue through delivery fees and partnerships, using machine learning to optimize operations, predict order volumes, and manage couriers. Additionally, Glovo has "Urban Darkstores" in city centers for 24/7 access to groceries and essentials, aiming to be the "everything app" for urban areas. Their annual Hackathon encourages employees to develop new solutions, fostering a culture of continuous improvement and technological advancement.

Company Size

10,001+

Company Stage

Acquired

Total Funding

$1.9B

Headquarters

Barcelona, Spain

Founded

2015

Simplify Jobs

Simplify's Take

What believers are saying

  • Glovo's expansion in Nigeria generated over ₦71 billion for local vendors since 2021.
  • Appointment of Connie Kwok as VP of Quick Commerce boosts rapid delivery services.
  • Integration with Apptivate Africa enhances employee benefits in Kenya and Uganda.

What critics are saying

  • €329 million fine from the European Commission for cartel rule violations.
  • Intensified investigation by Morocco's Competition Council for anti-competitive practices.
  • Abandonment of 'self-employment' model in Spain may increase operational costs.

What makes Glovo unique

  • Glovo offers 'Cookroom' spaces for restaurants to expand without physical locations.
  • Glovo's 'Urban Darkstores' provide 24/7 access to groceries in city centers.
  • Machine learning optimizes Glovo's operations, enhancing delivery efficiency and reliability.

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Benefits

Health Insurance

Company Equity

Employee Discounts

Gym Membership

Flexible Work Hours

Unlimited Paid Time Off

Parental Leave

Mental Health Support

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
International Employment Lawyer
Jun 4th, 2025
Continue reading International Employment Lawyer

The European Commission has hit food delivery giant Delivery Hero and its subsidiary Glovo a mega fine of €329m (£277m) for violating cartel rules related to their 2022 merger.

Reuters
Jun 2nd, 2025
Delivery Hero, Glovo hit with $376 mln EU antitrust fine

Delivery Hero, Glovo hit with $376 mln EU antitrust fine.

Naijapreneur
May 31st, 2025
Glovo's Impact in Nigeria: Over ₦71 Billion Generated by Local Vendors Since 2021

Since its 2021 debut in Nigeria, global on-demand delivery platform Glovo has helped local vendors generate over ₦71 billion ($42 million) in revenue, a milestone revealed during its Future of Commerce 2025 summit held in Lagos.

ESM Magazine
Mar 20th, 2025
Glovo Appoints Connie Kwok As Vice President Of Quick Commerce

Spanish delivery app Glovo has appointed Connie Kwok as vice president of quick commerce.

Launch Base Africa
Jan 17th, 2025
Local Scores to Settle: Glovo Faces Rising Heat from Rival in Morocco

The Competition Council of Morocco has intensified its investigation into the operations of Glovo, the Spanish food delivery giant, amidst allegations of anti-competitive practices.