Associate Product Manager

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.  

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Job Title: Associate Product Manager – Global Family Office (GFO)

About Global Family Office:

The Global Family & Private Investment Offices team (“GFO”) is a sales and client servicing group, within the Wealth Management division, specifically dedicated to supporting ultra-high net worth individuals and families (>$200m of investable assets), their charities and foundations. Given their wealth, these families act like institutions but require a personal and high touch approach, as well as the highest level of discretion. Our family's wealth is mixed in nature with some being multi-generational inherited wealth and some being new entrepreneurial wealth. With the diversity of their investments, they often take a broad range of products and services from Northern Trust including asset servicing (custody), fiduciary, fund administration, investment management and banking/credit.

Job Description Summary:

Associate Product Managers are critical team members to ensuring smooth, optimized, and successful execution of new product features and enhancements. Associate Product Managers work closely with the Domain’s Product Manager, Engineering Manager and Scrum Teams as well as the Head of Product Management and GFO Business partners. Associate Product Managers are responsible for supporting their Domain’s features across the entire product development lifecycle – from product discovery & design to story writing and working with engineering teams to conduct agile delivery, to release communication and management, to following up on product performance and maintenance.

Responsibilities:

The Associate Product Managers are critical team members to smooth, optimized, and successful execution of new product features and enhancements. Their responsibilities include:

• Collaborate closely with Product Manager and Development Team to deliver story quality, timing, assignment and volume to manage and prioritize Sprint backlogs

  • Decompose features for each MVP into high-level functional and non-functional stories

  • Write complete user stories and acceptance criteria which meet the Definition of Ready (DoR) and in a way that create best-in-class client- and partner-friendly omni-channel solutions

  • Cohost Product Backlog Refinement sessions

  • Prioritize stories within backlog with quant/qual data

  • Ensure user stories meet the Definition of Ready (DoR) before socializing to the Scrum Teams

  • Actively participate in release nights to validate and test new features and fixes in real-time.

• Lead Sprint Reviews with key stakeholders to secure buy-in, ensure timely follow-up and closure on feedback and action items

• Assist Product Manager to ensure effective Product Backlog management, grooming, tagging, and prioritization

• Assist Product Manager and Scrum Leads in maintaining a deliberate and on-track overarching Project Plan and Product Roadmap

• Engage and collaborate with Product Manager and others (Designer, Architect, Tech Lead, team members, etc.) as needed to understand scope to create product backlog items

• Ensure Product Backlog is transparent, visible, and understood by the Scrum Team

• Act as proxy Scrum Master to help address/resolve dependencies and risks

• Act as proxy Scrum Master for Scrum/PI Planning events (ie: daily scrum, sprint planning, PI planning, etc.)

• Assist with testing

• Help identify and escalate dependencies and risks

• Coordinate Release Management and communication

• Assist Product Manager and Product Leadership with other ad-hoc projects as needed (such as presentations, roadmaps, strategic research, etc.)

Key Characteristics:

• 3+ year experience with functional and technical story writing, acceptance criteria, refinement, and Agile practices preferred

• Superior analytical skills that will allow for detailed research when planning for new features/enhancements or looking into issues

• Good communicator, written and verbal

• Ability to multi-task and simultaneously work on multiple things

• Attention to details

• Stay accountable to clarify and review the user stories for the Scrum Team in a timely manner

• Good facilitator

• Reliable and dependable

• Excellent problem-solving skills and the ability to work under tight deadlines.

• Focused on moving the team forward

• Follow up on clarification

• Stay up to date on Scrum Team's status

• Encourage collaboration and communication

• High sense of urgency

• Curious and ask questions, continuous learning mindset

• Committed to continuous improvement

• Technical Skills: Azure DevOps, Confluence, MS O365 Suite

Salary Range:

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Working with Us: 

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater 

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected].

 
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.