Full-Time

Operations Specialist

Updated on 5/22/2024

Airspace

Airspace

201-500 employees

AI-powered time-critical shipment platform

Industrial & Manufacturing
Data & Analytics

Compensation Overview

$$22 - $$26Hourly

+ competitive hourly wage + professional training reimbursements + generous employee perks

Junior

Carlsbad, CA, USA

Required Skills
Customer Service
Requirements
  • 1-3 years of customer service experience is required
  • Experience handling a high volume of inbound and outbound phone calls required
  • Open availability strongly preferred
Responsibilities
  • Adaptability: The ability to rapidly move from one critical task to another and to shift roles when necessary.
  • Attention to detail: Critical logistics is a game of inches. The right decision is not always clear and it is your job to find it.
  • Ownership mindset: When you plug in, the shipments you handle are yours. You will be surrounded by the best people and technology in the industry, but end to end autonomy and ownership will be key to your success.
  • Decision making: A flight takes off every minute. Seconds count. Your ability to make good decisions quickly will save lives every single day.
  • Positive attitude: Your job is to make the impossible possible. Have fun doing it.
  • Calm under pressure: Moving critical items around the world is not for the faint of heart. All of the best operators in the world remain calm and focused even when handling the most sensitive shipments.
  • Customer obsessed: Our customers are obsessed with us because we are obsessed with our customers. You will be expected to do everything it takes to give the customer the best experience possible.

Airspace provides an automated platform for time-critical shipments, utilizing AI-powered routing and real-time insights to ensure efficient and reliable operations globally. Working here offers the opportunity to be part of a team that values cutting-edge technology and customized solutions, fostering a culture that thrives on innovation and efficiency. This is an ideal environment for those who excel in a technically advanced and dynamic industry, contributing to a trusted delivery network.

Company Stage

Series D

Total Funding

$138.5M

Headquarters

Carlsbad, California

Founded

2014

Growth & Insights
Headcount

6 month growth

9%

1 year growth

0%

2 year growth

-5%