Senior Payment Tech Consultant

Job Description

The purpose of this role is to lead the development, maintenance, and innovation of Visa’s global infrastructure for EMV-based technologies and emerging payment products. As a recognised industry expert, the role demands deep technical knowledge of chip-based technologies—including EMV, contactless (NFC), mobile, biometrics, wearables, and other digital payment innovations. The successful candidate will provide strategic consultancy and subject matter expertise to a wide range of stakeholders, including banks, vendors, regulators, central banks, and internal teams.

This position plays a critical role in ensuring infrastructure quality, compliance, and seamless implementation of both existing and next-generation technologies and services. With a strong commercial focus, the role also supports Visa’s strategic objectives by driving client self-service, training, and the adoption of Visa’s services. A comprehensive understanding of chip tools, payment systems, vendor ecosystems, and the global regulatory landscape is essential. The role positions Visa as a thought leader and trusted partner in the evolving payments ecosystem through global collaboration and technical leadership.

Key accountabilities include

• Subject Matter Expert: Be a recognised expert at an industry level and authority for Visa payment technology, specifications, rules and services, in particular EMV based technology. Not only remaining current with industry standards and trends but also providing thought leadership into recognised industry bodies. Develop and maintain industry awareness of and identify opportunities to apply current developments in the area of expertise.
• Work with key stakeholder groups across global Visa teams and the payment industry to influence, change and support business and technical requirements. Ability to communicate at appropriate degrees of complexity according to audience knowledge and seniority.
• Own specific specifications, tools, process or standards across Visa regions and the payment industry, continually identifying improvements and championing change to drive Visa’s business objectives and infrastructure improvements, which ensure the quality of Visa’s payment infrastructure.
• Innovation: Support and drive new solutions in the area of EMV, chip payment technology and beyond, in close cooperation with Visa specifications, product, innovation and marketing global teams supporting the adoption by Visa banks. Provide expert input into Visa’s digital and innovation centres driving new ideas and thought leadership. Development of Visa IP and sensitive to licencing aspects of such IP.
• Customer Consultancy: Provide in-depth industry expertise on business, functional and technical requirements, operating regulation and best practice on new technology solutions to banks, vendors, and internal teams. Deliver against Visa’s strategy and targets of stronger commercial focus, client self-service, and higher efficiency.
• Quality Standards & Assurance: Take responsibility for defining and implementing quality standards and policies.
• Problem, Risk & Fraud Management: Research, analyse and resolve fraud, risks, problems or issues. Proactively reacting to issues identified that threaten either the payment system security, quality of service or interoperability of payments

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

• Recognised industry authority and expert of payment technology and understanding of external and regulatory influences.
• Thorough knowledge of all aspects of new payment technologies especially chip based technology and awareness of Visa and industry innovation and digital products, knowledge should include but not limited to EMV, contact and contactless card + terminal specifications, Mobile and Transit payment applications, CPA/SECCOS, Multi-application cards, Key Management, RSA, TDES, ECC, AES.
• Expert level experience of the payment card industry gained through laboratory, vendor, retailer, bank or a card scheme especially with a focus on EMV chip cards, chip devices and test tools
• Excellent proven problem solving, communication, interpersonal and presentation skills
• Ability to work autonomously, but also as part of a small team of specialists, and within a large international organisation
• Ability to assess situations and solve problems through sound reasoning and structured thinking.
• Ability to influence stakeholders
• Excellent teamwork and interpersonal skills for working cross-functionally