Full-Time

R&D Technical Writer

Confirmed live in the last 24 hours

Abnormal Security

Abnormal Security

501-1,000 employees

AI-driven email security against cyber threats

Cybersecurity
AI & Machine Learning

Junior, Mid

Remote in Canada

Category
Technical Writing
Content & Writing
Required Skills
Python
Git
REST APIs
HTML/CSS
Requirements
  • Bachelor’s degree in Technical Writing, Cybersecurity, Computer Science, Information Technology, or a related field.
  • 2+ years of experience in technical writing, preferably within the cybersecurity or technology industry.
  • Familiarity with cybersecurity concepts, especially in areas like email security, phishing, malware detection, and incident response.
  • Experience with AI-based content creation tools (e.g., GPT-based models, automated documentation platforms) to improve efficiency and consistency in technical writing.
  • Strong ability to convey complex technical concepts (cyber threats, security policies, etc.) in a simple and customer-friendly manner.
  • Proficiency in content management systems (CMS) and version control tools like Git.
  • Basic understanding of cybersecurity standards, regulations, and compliance (e.g., GDPR, SOC 2).
  • Knowledge of technical frameworks like REST APIs and some exposure to scripting or programming languages (HTML, Python) is a plus.
  • Ability to understand complex cybersecurity technologies and convert them into easy-to-follow documentation for users.
  • Strong commitment to producing accurate, clear, and user-focused content.
  • Excellent communication skills and the ability to work cross-functionally in a fast-paced, dynamic environment.
Responsibilities
  • Develop detailed and easy-to-understand technical documentation, including user manuals, configuration guides, release notes, API documentation, and troubleshooting guides for Abnormal Security’s cybersecurity products.
  • Utilize AI-driven tools to automate repetitive tasks, generate initial drafts, and refine technical content to ensure consistency, clarity, and readability for a diverse audience.
  • Write technical content that conveys complex cybersecurity concepts such as phishing detection, business email compromise (BEC), threat intelligence, and security operations workflows in a clear and accessible way.
  • Partner with product managers, engineers, threat analysts, and customer success teams to gather insights about new features and updates, ensuring that all technical documentation is accurate and user-focused.
  • Continuously update and improve documentation based on customer feedback, leveraging AI analytics to optimize content for better user engagement and understanding.
  • Ensure that all content is accurate, up-to-date, and complies with industry standards and regulations relevant to cybersecurity (e.g., GDPR, CCPA).
  • Maintain version control and ensure that all product-related documentation is updated in alignment with product launches and updates.
  • Expand Abnormal Security’s knowledge base with new technical content, FAQs, and best practices that empower customers to maximize the use of our cybersecurity products.

Abnormal Security protects organizations from advanced cyber threats, particularly those targeting email communications. The company uses artificial intelligence and machine learning to identify and block risks like phishing, malware, and business email compromise, which often evade traditional security systems. Its services are designed for large enterprises that need strong security measures to safeguard sensitive information. Abnormal Security operates on a subscription model, allowing clients to easily integrate its platform with their existing email systems through an API, ensuring quick setup and minimal disruption. Unlike many competitors, Abnormal Security focuses specifically on email threats and has a leadership team with deep expertise in AI and cybersecurity from major tech companies. The goal of Abnormal Security is to continuously enhance its security offerings to stay ahead of evolving cyber threats and protect its clients effectively.

Company Stage

Series D

Total Funding

$519.4M

Headquarters

San Francisco, California

Founded

2018

Growth & Insights
Headcount

6 month growth

31%

1 year growth

56%

2 year growth

54%
Simplify Jobs

Simplify's Take

What believers are saying

  • The recent $210 million Series C funding round and a $5 billion valuation highlight strong investor confidence and significant growth potential.
  • Being named to the CNBC Disruptor 50 list underscores Abnormal Security's innovative approach and rapid market impact.
  • Expansion beyond email security to protect against cross-platform threats positions the company for broader market penetration and increased customer value.

What critics are saying

  • The rapidly evolving nature of cyber threats requires continuous innovation, posing a challenge to maintain a competitive edge.
  • High reliance on AI and ML could lead to vulnerabilities if adversaries develop countermeasures.

What makes Abnormal Security unique

  • Abnormal Security leverages AI and ML to detect sophisticated email-based threats, offering a more advanced solution compared to traditional cybersecurity measures.
  • The company's seamless API integration allows for quick deployment with minimal disruption, a significant advantage over competitors with more cumbersome implementations.
  • Abnormal Security's leadership team, with experience from tech giants like Google and Amazon, brings unparalleled expertise in AI and enterprise security.

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Benefits

Competitive pay and equity

One of the most proven machine learning teams in Silicon Valley

Best-in-class customer traction and growth

Team-wide commitment to excellence, velocity, and customer-focus

Strong growth opportunities and high ownership expectations

Full medical, dental, and vision health insurance benefits

Daily catered lunches and snacks

Generous PTO