Simplify Logo

Full-Time

Head of Design

Confirmed live in the last 24 hours

Siena AI

Siena AI

11-50 employees

Autonomous AI customer service platform for e-commerce

AI & Machine Learning

Senior, Expert

Remote in UK

Category
Brand Design
Product & UX/UI Design
UI/UX & Design
Required Skills
Communications
Requirements
  • 7+ years of product design experience in technology companies, with a portfolio that shows your design skills, taste, and ability to craft great products.
  • Experience leading and inspiring design teams.
  • Impeccable communication skills, able to clearly explain your ideas and lead cross-functionally through influence.
  • A strategic thinker who can see the big picture and plan for the future, while being obsessed about the details.
  • A curious individual who fits our culture, shares our values, and thrives in ambiguity.
Responsibilities
  • Apply your design sensibilities to build an iconic brand and product across every digital experience.
  • Be the one with whom the buck stops in all things design.
  • Develop and maintain a consistent design vision that matches our company's goals.
  • Build a culture of obsession about details.
  • Work cross-functionally to create designs that are both beautiful and practical.
  • Make sure our brand is consistent across all platforms.
  • Help recruit, hire, and develop excellent designers.

Siena AI provides an autonomous customer service platform designed for the commerce sector, allowing businesses to implement AI-driven support with minimal setup. The platform integrates with existing help desk systems and uses advanced models from OpenAI to deliver accurate, human-like responses. Unlike many competitors, Siena prioritizes data security by not training its models on client data, ensuring sensitive information remains protected. The company's goal is to enhance the efficiency and accuracy of customer support for e-commerce businesses through a subscription-based service.

Company Stage

Seed

Total Funding

$4.7M

Headquarters

San Francisco, California

Founded

2023

Growth & Insights
Headcount

6 month growth

10%

1 year growth

95%

2 year growth

95%
Simplify Jobs

Simplify's Take

What believers are saying

  • Siena AI's recent $4.7M funding round will enable further development of its empathic AI customer service agent, enhancing its competitive edge.
  • The partnership with LTVplus to revolutionize customer service through empathic AI demonstrates Siena's commitment to innovation and industry leadership.
  • Siena's subscription-based model provides a steady revenue stream, allowing for continuous platform improvements and customer support enhancements.

What critics are saying

  • The competitive landscape in AI-driven customer service is intense, with major players like Google Cloud entering the market.
  • Reliance on advanced models from external sources like OpenAI could pose risks if these partnerships are disrupted.

What makes Siena AI unique

  • Siena AI's platform integrates seamlessly with existing help desk systems, minimizing setup time and effort for businesses.
  • Unlike many AI platforms, Siena does not train its models using client data, ensuring a higher level of data security and privacy.
  • The use of advanced models from OpenAI and other foundational sources allows Siena to deliver highly accurate and human-like responses, setting it apart from traditional chatbots.