Assistant Nurse Operations Manager

Position Summary

Site: Orlando Health Bayfront Hospital 

Location: St. Petersburg, Florida

Department: General Surgical 

Shift: VariesPosition: Assistant Nurse Operations Manager

About the Unit

This 36-bed unit is divided into two specialized areas:1. General Surgical Area: This clean, high-energy section is designed for quick patient turnover, with most patients discharged within 24 to 48 hours. It primarily handles orthopedic surgeries, including knee, hip, and shoulder replacements, as well as bariatric sleeves, minimally invasive surgeries, urological procedures, and ostomy care.2. Med/Surg Area with Surgical Overflow: This area caters to a diverse patient population, including those recovering from hysterectomies, urological surgeries, wound infections requiring incision and drainage (I&D), and general medical conditions. Patients here may have complex needs, such as those from nursing homes or those with dialysis or diabetes management requirements. This section often sees patients with more frequent turning and comprehensive care needs.This unit offers a unique opportunity to work in a fast-paced environment, providing care to both surgical and medical patients. 

About Orlando Health Bayfront HospitalOrlando Health Bayfront Hospital is a comprehensive tertiary care facility that has been serving St. Petersburg and the surrounding communities for more than 100 years. A teaching medical center, the 480-bed hospital’s areas of expertise include heart and vascular, digestive health, orthopedics, surgical services, robotic surgery, rehabilitation, neurosciences, maternity care, emergency services and trauma care. The hospital’s Level II Trauma Center is the only adult trauma center in Pinellas County. Home to the Center for Women and Babies, the hospital offers full obstetrical services, and, in partnership with Johns Hopkins All Children’s Hospital, is one of Florida’s 13 state-certified Level III Regional Perinatal Intensive Care Centers. A commitment to quality has earned the hospital recognition with a USA Today Top Workplaces award for 2025 and an “A” Hospital Safety Grade for Spring 2025 from The Leapfrog Group.

Orlando Health Bayfront Hospital is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts, Central Alabama and Puerto Rico. Collectively, our dedicated team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve.

Job Overview

The Assistant Nurse Operations Manager (ANOM) is responsible for the management of their designated unit/department, including nursing practice and administrative oversight of the area. In conjunction with the Unit/Department Nursing Operations Manager, the ANOM provides guidance and direction on all aspects of unit operations including customer experience, budgetary performance, human resources activities, shared leadership, and quality outcomes.

Responsibilities

Essential Functions

• Shared 24/7 accountability with Nursing Operations Manager
• Participates in the recruitment and selection of new team members for the unit through interviews, peer selection, and evaluation of candidates.
• Coordinates with the Unit/Department Nursing Operations Manager and Human Resources as indicated on corrective action, progressive discipline, and career advancement.
• Investigates event reports and provides feedback to both Unit/Department Nursing Operations Manager and team members.
• Oversight of schedules for the unit to ensure the proper mix of staff are available each shift to provide appropriate patient care.
• Maintains oversight of patient flow and intervenes as indicated to achieve expected outcomes.
• Performs Nurse Leader rounds and reviews, to identify variance from nursing best practice and regulatory or hospital standards.
• Participates in process/quality improvement initiatives to improve outcomes and standard work.
• Ensures the customer experience is upheld by all team members on shift and provides service recovery to patients and their families as needed.
• Interfaces with patients and families to provide instruction, promote participation in patient care, and to coordinate nursing activities.
• Participates and/or leads staff meetings, GEMBA board, or huddles; demonstrates ownership of unit and outcomes.
• Performs direct patient care activities as required to meet operational needs.
• Possesses excellent interpersonal skills and ability to work in a team environment.
• Respects the rights and privacy of others and holds staff member information in strict confidence.
• Ensures incident reports are completed appropriately and follows up with event reports as needed.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

Leadership

• Expresses ideas clearly and effectively in verbal and written communication to team members and groups.
• Advocates on behalf of the nursing staff to represent the concerns of patients, families, and staff.
• Implements strategies that promote education, health, and safety.
• Fosters diversity, equity, and inclusion.
• Demonstrates collaborative and collegial relationship skills, engages staff in decision-making, and exhibits effective conflict resolution skills.
• Role models professional behaviors and serves as a mentor to coach team members and colleagues.
• Promote a safe working environment; support and/or coordinate any follow-up related to WPV occurrences.

Human Resource Management

• Manages various human resources functions including recruitment/selection process, retention, supervision, coaching and productivity.
• Assists with the clinical evaluation of team members, completes written clinical performance evaluations, and conducts timely team member assessments.
• Ensures compliance with certifications, licenses, and required education for team members.
• Influences team members to enhance their abilities and promote professional development.

Appropriate Clinical Practice Knowledge

• Performance supports the Professional Practice Model values – clinical excellence and caring practice.
• Superior clinical and critical thinking skills for assigned unit/department.Performance/Quality Improvement
• Monitors compliance and outcomes to identify issues and trends and leads the team on process/quality improvement initiatives.
• Ensures practice changes are evidence-based, promote high-quality nursing practice, and are consistent with research, organization, and national standards.

Financial Management

• Manages time and resources efficiently to maximize unit/department productivity.
• Promotes cost effective management of equipment and supplies.
• Personal and Professional Accountability
• Participates in activities that promote personal and professional growth and development.
• Maintains active membership in a professional organization.
• Upholds ethical standards of practice

Qualifications

Education/Training

• Bachelors of Science in Nursing.

Licensure/Certification

• Maintains current RN license in the State of Florida or Nurse Licensure compact(NLC).
• Maintains current BLS
• May require one or more of the following certifications based on the assigned patient population:
  • Advanced Cardiovascular Life Support (ACLS)
  • Pediatric Advanced Life Support (PALS)
  • Neonatal Resuscitation Program (NRP)
  • Trauma Nurse Core Course (TNCC)

Experience

• Two (2) years’ experience as a registered nurse in an acute care setting.