Expert Systems Engineer
MS Operating Systems, Remote
Posted on 9/5/2023
Altera Digital Health

1,001-5,000 employees

Global healthcare IT partner
Burlington, MA, USA
Experience Level
Desired Skills
Development Operations (DevOps)
IT & Security
  • Bachelor's degree or equivalent/years of experience required
  • Prefer Technical Certification(s) such as Microsoft Certified or similar certifications
  • Typically requires a minimum of 10 years of related experience
  • Strong Knowledge of software applications and operating platforms, storage area networks, business continuity and disaster recovery
  • Basic familiarity with healthcare organizations
  • Familiarity with Cloud operations
  • Ability to write scripts in PowerShell
  • Excellent communication skills
  • Well organized, detail oriented, self starter, able to work independently
  • Experience with Microsoft Office, and Microsoft operating systems
  • Must demonstrate the ability to learn and communicate new technologies
  • Knowledge of SAN (storage area networks), data replication and backup
  • Knowledge of IT industry and industry trends
  • Ability to anticipate problems and initiate corrective action
  • Ability to identify best solutions to identified problems or deficiencies
  • DevOps would be added advantage
  • May require local travel
  • May require other travel for business needs
  • Perform application installations, upgrades, and operational support for existing and new customers
  • Technical Stewardship: Provide continual technical guidance and support to the project team during the implementation phase
  • Solution design: Collaborate with business stakeholders and TAM to understand business requirements and objectives. Based on this, design solutions that align with Hosting best practices, industry standards, and organizational business priorities
  • Communication: Create architectural diagrams and documentation to effectively communicate design to the project team
  • Risk Management: Identify potential technical risks and provide mitigation strategies to ensure successful execution of the project. Proactively address the challenges related to project deliverables and timeline
  • Standards and best practices: Develop and enforce hosting best practices and guidelines to maintain a high level of quality and consistency throughout the project implementation phase
  • Project Management Support: Collaborate with PMO for resource allocation of the technical tasks. Provide technical inputs during project status meetings and address any technical roadblocks
  • Documentation: Maintain comprehensive technical documentation through the project lifecycle including architecture design documents, configuration guide, and release notes