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Customer Outreach Specialist
Posted on 3/16/2023
Remote • Chicago, IL, USA
Experience Level
Desired Skills
Customer Service
  • A true passion for customers and delivering the best possible service
  • Outstanding communication skills, both verbal and written
  • You are energetic, self-motivated, self-starting, and self-assured
  • You love fast-paced environments with an “all hands on deck” approach
  • You're humble and eager to learn with a no-task-too-small mindset
  • You enjoy using your sleuthing skills to problem solve on behalf of customers
  • Put Customers First: We put our customers and partners at the center of everything we do
  • Be Curious: Have a learning mindset. Ask, wonder, dig, investigate. Share the joy of discovery
  • Sweat The Details: We create magical experiences by obsessing over every detail
  • Do The Right Thing: We operate with integrity and exercise good judgment, even if no one is watching
  • Find A Way: We push past roadblocks to get the best outcomes for our customers and our teammates
  • Own It: Show up prepared, be present, and make it count
  • Place outbound calls to welcome customers to Mudflap, educate them on navigating the Mudflap app
  • Provide above-and-beyond, amazing service
  • Develop an expert understanding of the Mudflap product to effectively help customers
  • Work cross-functionally to identify ways to enable world-class customer service

11-50 employees

Trucking fuel discounts app
Company Overview
Mudflap's mission is to build a marketplace that connects truck drivers with fuel stops in the $800B trucking industry. The company helps truckers save money on diesel fuel (their #1 business expense) while providing truck stops with access to new customers.
  • A flexible, remote-first company
  • Competitive salary and benefit options
Company Core Values
  • Put customers first
  • Be curious
  • Sweat the details
  • Do the right thing
  • Find a way
  • Own it