Full-Time

Office Manager

ALPADIA Language Schools

ALPADIA Language Schools

Language courses and study abroad

No salary listed

Hamburg, Germany

In Person

Category
Operations & Logistics
Required Skills
Sales
Marketing
Customer Service
Requirements
  • Experience in commercial business and sales, preferably in tourism or travel agencies with personnel responsibility.
  • Initial experience leading an office and developing sales operations is preferred in the profile.
  • Experience and ideas for developing marketing activities.
  • Fluent German and very good written and spoken English.
  • Travel experience in Europe and overseas.
  • Interest in countries, people, and cultures.
  • A proactive approach to projects, problem-solving, and creative ideas.
  • Flexibility, openness to different cultures, attention to detail, and focus on short- and long-term goals.
Responsibilities
  • Lead and coordinate the office and the Hamburg team.
  • Ensure productivity, quality, and customer service.
  • Ensure effective communication with customers and partners.
  • Provide personal advice and prepare offers for language trips.
  • Advise customers individually through face-to-face meetings, telephone, Microsoft Teams, live chat, and email.
  • Expand the market position in Hamburg.
  • Lead the team through regular team meetings, annual reviews, sales-target setting, and sales training.
  • Report directly to the Regional Manager.
  • Take responsibility for achieving targets and maximizing office revenue.
  • Support market development and partnerships with companies, local schools, universities, and higher-education institutions in the region to acquire new customers.
Desired Qualifications
  • Experience in the tourism or travel-agency sector with personnel responsibility.
  • Initial experience leading an office and developing sales operations.
ALPADIA Language Schools

ALPADIA Language Schools

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ALPADIA Language Schools provides immersive language education for adults, juniors and teenagers. Its programs include French, German and English courses, study-abroad experiences, seasonal camps, accommodation and student support at destinations in Europe and beyond. Learners can combine classroom instruction with cultural activities and local immersion. The organization operates schools and camps rather than a self-serve language app, using teachers, campus teams and program coordinators to deliver structured experiences. Current ownership sits with Inspirit Capital following its 2026 acquisition.

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