Underwriting Oversight Manager

We have an excellent opportunity in our OCUO team as an Oversight Manager to support the team reporting to the Head of Technical Underwriting and Oversight to lead the management, operations, and review of the OCUO Oversight Framework, including reviews of the processes and controls within our underwriting areas to ensure compliance with a key OCUO standards.

We’re all about people | We win together | We strive for better | We enjoy the everyday | We think further

Who we are:

Business Unit overview:

The team supports the Chief Underwriting Officer in carrying out their responsibilities for underwriting profitability and oversight. These include overall responsibility for combined ratio performance, business planning, underwriting risk, delivering good customer outcomes and ensuring compliance with internal and external underwriting standards, limits and appetites including local regulations such as those set by Lloyd’s. The team provides support for both formal and informal underwriter referrals on risks and wordings that are outside an underwriter’s authority or where advice is sought.

Part of Markel Group (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world.

What you’ll be doing:

Underwriting Oversight Framework

• Lead the delivery and management the OCUO Oversight Framework, ensuring its relevance, regulatory alignment, and consistent application across in-scope underwriting areas.
• Lead the coordination, scoping, execution, and follow-up of underwriting assurance reviews, including:
  • Attestations
  • Risk Control Attestation Reviews
  • Sample and Deep Dive Reviews
  • Data Reviews
  • Conduct thematic analysis and trend identification across findings to support continuous improvement
• This will include performing some of these reviews and using the skills of colleagues (including the Oversight Analyst) within the Technical and Oversight pillars within OCUO to deliver parts of the Oversight Framework.
• Prepare and/or oversee reports resulting from the oversight reviews.

• Ensure implementation of the Framework across Markel International entities (e.g. Lloyd’s Syndicate 3000, Markel Insurance SE; National Markets Canada; National Markets UK; National Markets Europe; London Wholesale; and APAC Wholesale) and other in-scope Markel operations (e.g. US Wholesale & Specialty).
• This work will involve UK and international travel in order to conduct some of the oversight reviews at Markel International’s local offices.

Underwriting Oversight Group

• Chair the monthly Underwriting Oversight Group (UOG).

Underwriting Breach Process

• Lead ‘Breach Panel’ referrals, raising and reporting per the International Breach Framework.

Operational Oversight & Systems

• Act as owner of the OCUO Oversight SharePoint environment, ensuring structured access, current documentation, and governance compliance.

People Management & Team Development

• Manage and coach an Oversight Analyst, providing direction, development, and support in line with OCUO objectives.

Key Skills:

• Strong understanding of insurance underwriting operations, including regulatory frameworks (e.g. Lloyd’s, PRA, FCA).
• Demonstrated experience in managing assurance or oversight reviews, ideally within a second-line, underwriting management, or governance function.
• Familiarity with three-lines-of-defence governance models and assurance planning/reporting processes.
• Proven ability to plan, structure, and run governance group meetings and working committees.
• Skilled in stakeholder management and able to influence at all levels across underwriting, risk, internal audit, and support functions.
• Strong analytical, reporting, and documentation skills—able to produce high-quality review outputs and formal reports.
• Experience working with action-tracking tools and document control systems.
• Prior line management experience is desirable, but not required.

What’s in it for you?

• A great starting salary plus annual bonus & strong benefits package…
• Up to 16% company pension scheme,
• Private medical and dental cover, Menopause plan, emergency care benefit (children/Pets/dependants)
• Income protection, Life assurance, electric car scheme, travel insurance
• 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave
• As well as other great benefits on offer there are countless opportunities to learn new skills and develop in your career!

Are you ready to play your part?

If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward, reach their full potential and seize opportunities. You’ll find your fit amongst our diverse global community of optimists and problem-solvers. We’re always pushing each other to think further because we believe that when we strive for better and realise our potential, we can help others reach theirs.

Join us and play your part in something special!

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.

At Markel we are all about the people, celebrating the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.

We will ensure that individuals are provided with any reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at [email protected] or call us at 0161 507 5827 to request any accommodations or adjustments that may be needed, including alternative formats of documents or information on how to apply offline.

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