Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
Role Summary
As Technical Program Manager, Service Parts NPI, you will drive service part implementation into the Service Supply Chain.By leveraging your technical background and program management experience, you’ll collaborate with cross-functional partners to develop the Service BOM for new vehicles, minimizing complexity, optimizing for customer experience, and ensure supply continuity for Rivian’s Service BOM portfolio. This opening will have a flex/hybrid work style and will be based out of our offices in Irvine, CA, reporting directly to Manager, Service Parts NPI.
Responsibilities
- Partnering with Service Engineers to develop the Service BOM for new vehicles, to determine which parts of the vehicle will be serviced and implemented in the global service network
- Go-to-Market new part introduction and program launch responsibilities (service level to service center launch)
- Ownership of End of Life parts analysis process for your vehicle systems to mitigate obsolescence, ensure supply continuity, mitigate inaccurate forecasting, and align on commercial and warehousing strategy terms
- Technical expertise and analysis of design changes in part designs to determine supersession and compatibility relationships for your parts
- Support exception management reporting, part serviceability escalations, and proactive monitoring of new part introductions to ensure supply continuity for your parts
- Collaborate with purchasing, demand planning, supply chain, global distribution centers, engineering, and other partners to understand demand forecast drivers that will impact supply continuity
- Drive first principles approach in cross-functional decision making to move sourcing, service level, and forecasting forward, enabling supply continuity across the service network
- Seek out new innovations and present new strategies to continuously improve all areas of your work and the organization
- Ability to flex in and out of varying BOM Systems in line with changes to the Service program portfolio
Qualifications
- 2+ years of experience in Automotive, Tier 1, OEM, or technical field (vehicle repair a plus)
- Bachelors (Masters Preferred) with emphasis in Industrial, Mechanical, Electrical, Materials Engineering or related discipline
- CAD/Catia/Enovia/PLM experience
- Analytical and structured problem-solving capabilities to allow decision-making or presenting recommendations to the business
- Experience analyzing design changes (vehicle repair / aftermarket a plus)
- Experience managing complex Bills of Material (Service BOM a plus)
- Knowledge of MRP/ERP with focused experience on product lifecycle management, bills of material, supply chain operations, and procure to pay processes (SAP experience a plus)
- The ability to sit or stand for 8-12 hours per day
- The ability to communicate using telephone and/or e-mail/slack
- The ability to read and interpret documents and engineering data
- The ability to lift or carry at least 25 pounds
Salary Rate for California Based Applicants: $107,000 to $123,000 (actual compensation will be determined based on experience, location, and other factors permitted by law).
Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums.
Equal Opportunity
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at [email protected].
Candidate Data Privacy
Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.
Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.
Please note that we are currently not accepting applications from third party application services.
