Lead Product Manager

About this role:

This Lead Product Manager will play a strategic leadership role within the Small Business Credit Card team, partnering closely with the Branding Strategy lead. The position is responsible for driving brand & marketing strategy, supporting customer research efforts, leading advertising creative and developing media plans that align with business goals. The ideal candidate is a collaborative, forward-thinking professional with a strong background in branding, marketing strategy and creative development.

In this role, you will:

• Lead qualitative and quantitative research initiatives to deeply understand customer needs, behaviors, and pain points. Use insights to inform marketing approach and product positioning, as well as competitive benchmarking to identify opportunities.
• Support the execution of branding, advertising, and marketing programs for Small Business Credit Card products, including campaign coordination, creative review, and agency/vendor management.
• Influence the development of a cohesive marketing strategy across all aspects of the Small Business Card marketing program.
• Analyze product collateral design, development, distribution, marketing and sales support.
• Own and lead the development of go-to-market strategies, messaging frameworks, campaign planning and execution.  Use data to continuously optimize strategy and execution.
• Assist in the development and rollout of new product features and offerings, ensuring seamless execution across teams.
• Foster a strong agile discipline that inspires teams to continuously improve delivery evidenced through key agility metrics
• Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer

Required Qualifications:

• 5+ years of Product Management, product development, strategic planning, process management, change delivery experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience developing and executing integrated advertising programs and marketing campaigns with proven success
• Robust data, customer research and analysis skills with a proven ability to generate actionable, data-driven recommendations and solutions
• Vendor and agency management experience
• Structured analytical thinker, problem-solver and communicator; excellent verbal, written, and interpersonal communication skills
• Experience working in a high pressure fast paced environment to meet competing deadlines
• Demonstrated ability to lead, influence, partner, and negotiate within a matrixed environment to gain commitment to accomplish business goals
• Financial services experience with strong understanding of Credit Card or Retail Banking
• Ability to synthesize multi-dimensional, complex, and interrelated concepts into clear, consumable, implications, actions, and decisions
• Demonstrated track record of effective influencing and collaboration at all levels
• Exceptional problem solvingabilities
• Exceptional ability to translate complex business and operational concepts so they are clearly understood in support of sound decisions to meet business objectives
• Excellent written and oral communication skills with ability to clearly communicate results

Job Expectations:

• Hybrid work schedule
• Some travel may be required (up to 10%).
• This position is not eligible for Visa sponsorship.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.