Facebook pixel

Associate Manager
Talent Development, Based in Nashville, TN
Confirmed live in the last 24 hours
Nashville, TN, USA
Experience Level
Desired Skills
Customer Service
  • Backed by 4+ years of professional experience
  • Proficient in building different types of training, including but not limited to, physical training materials, self-guided online learning, and live workshop content
  • Skilled at facilitating workshops and trainings for small and large groups in-person and remotely
  • Comfortable designing training and program assessment strategies, including but not limited to, survey design, survey analysis, and facilitating focus groups
  • An engaged collaborator who is passionate about connecting with people
  • A team player who's able to communicate well-clearly, kindly, often-within our department and across the company
  • A strong organizer and project manager
  • An inquisitive spirit with an iterative approach (you're intentional about collecting and using feedback)
  • Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)
  • Experience teaching in a structured learning environment (e.g. student teaching, full-time educator position, adult learning professional)
  • Experience working in customer service (customer service representative, retail, and other customer-facing roles count!)
  • An associate or bachelor's degree
  • Support the redesign and management of onboarding programs for our Customer Experience, Retail, and Manufacturing Lab teams
  • Facilitate our internally designed programs including onboarding sessions, skills building content and our leadership development program, Warby Parker Manager Academy
  • Design, deploy, and assess a leadership development program for new front-line managers to ensure best-in-class leadership across the business
  • Create learning tracks for technical skills to support and accelerate career advancement (both laterally and upward)
  • Scale Talent Development's survey and assessment strategy for training programs by collecting both lead and lag measures to inform changes and additions to current programs
  • Support the development and implementation of a company-wide mentoring program that provides networking and upward mobility opportunities to employees
Warby Parker

1,001-5,000 employees

Eyewear retailer
Company Overview
Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.
Company Core Values
  • Treat customers the way we’d like to be treated.
  • Create an environment where employees can think big, have fun, and do good.
  • Get out there.
  • Green is good.