Job Description

The newly created Talent Acquisition Operations team is responsible for driving execution across Talent Acquisition, facilitating the transformation to build an outstanding function, leading special projects for Zscaler Leads & the Office of the CEO, and the Strategic Planning Work-streams.

As part of the TA Ops org, the Planning team serves as a strategic integrator for TA, enabling the long-term people strategy, shaping the Excellence strategy, leading annual business planning, resource management and the organization’s workforce planning in partnership with People & Culture Operations.

• Build the long range strategy and roadmap to support organizational workforce planning inclusive of the systems and solution architecture, tools, processes, capability, and operations
• Partner with cross functional stakeholders (Finance, POPs leadership, Analytics, functional stratops, etc) in the strategy design, opportunity assessment and development
• Lead a team in the build and delivery of resource demand and supply forecasting, workforce planning analytics, capacity management coordination with functional partners, resource utilization planning, as well as related project planning, comms, stakeholder and change management
• Oversee consultants or vendors in program execution, as needed

Qualifications

• 5+ years experience in supply/demand planning or business strategy & operations leveraging tech (Python, SQL, Tableau)
• Experience in agile resource demand and supply planning or workforce planning strategy at a global organization, including creation of tools and processes to assess growth and complexity drivers
• Experience with building out new teams and processes a plus
• Experience with G-Suite

Preferred Skills & Qualifications:

• Strong attention to detail coupled with a high level of accuracy
• Strong written and verbal communication skills
• Experience with ATS (Smart Recruiters) is a plus
• Ability to create effective relationships, influence, and collaborate internally and externally at all organizational levels; deep influencing skills to push things forward and remove roadblocks without authority
• Experience working with multiple data sources and combining relevant information to generate insights from analyses
• Strong people management experience; able to bring out the best work in a geographically diverse team while also fostering trust, respect, and adaptability. Previous experience managing a global team across multiple time zones is a plus.
• Data analysis/data management experience: Ability to work with a variety of metrics, numbers, and data from multiple sources and conduct basic statistical analyses, including correlations, linear and logistic regression, etc. Ability to explain complex analytics in a structured and clear manner.