Claims Handler

Job Description

This is where you come in; we are looking for an enthusiastic Claims Handler to join our existing claims team. Claim types include motor fleet, combined liability, travel, personal and commercial.

Your day to day responsibilities will include:

• Producing and presenting reports as and when required to clients, account executives, insurers or colleagues.
• Liaise with and advise customers on claims procedures.
• Creating new claims files and claim entries and updating claims payments.
• Proactively manage claims from first notification of loss to final settlement.
• Balance your workload in order to service the client promptly and efficiently.
• Negotiating with insurers, loss adjusters and other agents to achieve the most beneficial and cost-effective settlement for the client.

What do we expect of you:

• Claims handling experience with an insurer, loss adjuster or similar organisation is essential.
• Ability to manage time, prioritise and ensure deadlines are met without compromising quality.
• Analytical and problem solving skills, including policy research and investigation.
• Knowledge of FCA rules and guidelines relating to commercial/private customers.
• Knowledge of general insurance and its underlying legal principles.
• Previous experience on Acturis would be an advantage, but not essential.

Qualifications