Business Analyst-Executive Support @ Stevens Transport

Business Analyst-Executive Support

Posted on 2/27/2023

INACTIVE

Locations

Dallas, TX, USA

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Business Strategy

Data Analysis

Sales

Salesforce

Communications

Requirements

Project and timeline management experience
Strong business acumen
Resourceful with a passion for research and data mining
Problem solving
Strong organizational skills with follow up
Ability to keep confidential and sensitive information with a high degree of discretion
Understanding of project management and workflow priorities
Ability to analyze key accounts and advise on opportunities to improve service offerings
Ability to blend between technical aspects leveraging technology and soft skills communication
Ability to perform in a deadline-driven environment with rapidly changing priorities
Ability to handle high volumes of inbound and outbound email
Ability to take stream of conscience thought and translate into clean documented communication
Strong written and oral communication capabilities
High level of expertise in MS 365 & Office Suite (Excel, Word,)
Strong business acumen
Proactive approach to researching
Structurally organized and detail centric
Strong written and verbal communication
Reporting & Analysis experience
Salesforce experience
Process Improvement oriented

Responsibilities

Developing and maintaining a communication channel with multi-million dollar key accounts
Submitting spot bid quotes for proposed lanes to the Sales team for final pricing decisions before revealing business strategy to customers
Providing updates and resolutions to necessary stakeholders through summary reports and correspondence
Delegating action plans and ensuring accountability to self and others for various commitments/identified deliverables
Researching and attempting to remedy service issues on a daily basis
Reporting on fleet analytics and performance KPIs
Providing variance analysis and revenue-related reports
Driving process improvements to support direct customer experience
Providing both superior verbal and written communication throughout the intercompany, executive leadership and client based personnel

THE COMPANY: Since 1980, Stevens Transport has remained the primary choice of the Fortune 500 for delivery of perishable items and is the largest family-owned and operated climate-controlled freight company in Texas. Family is a top priority at Stevens and those values are integrated into everything we do, every day. Our award-winning service and reputation paired with state-of-the-art equipment has made us the pioneer of the industry.

Stevens Transport Corporate offices as well as it’s many departments and family of companies, reside on a massive 75-acre campus just East of Dallas. As a debt free, multimodal logistics conglomerate, Stevens Transport injects unmatched integrity into a corporate business model that reflects a track record of consistent growth and success. As “America’s Trucking Family” and one of the nation’s premier employers, we understand that our biggest “assets” are our people that support the continuous growth.

If you are looking to continue with a rewarding career in Transportation & Logistics, come join the over 750 corporate family members with an exciting opportunity waiting for you!!

THE ROLE: We are seeking to hire a Logistics Operations Analyst who is capable of providing high-level project oversight of executive initiatives by monitoring dedicated customer account activity, escalations, and daily solicitation of business. This is not a role for the black and white thinker - working extensively with senior stakeholders and business process owners, this role is intended to drive decision making through data. Responsibilities include planning and forecasting, pricing support, complaint management, logistics back up coverage-troubleshooting, and all communications relating to these functions as needed. You must be capable of driving comprehensive project management while addressing shifting priorities on a daily basis.

This position will support company ownership and the Executive Vice President of Operations. If you are wanting to be involved in revenue generating optimization and growth, this is the position for you. Get in the fast lane with a fast paced environment to enhance your skills and experience.

QUALIFICATIONS:

Project and timeline management experience
Strong business acumen
Resourceful with a passion for research and data mining
Problem solving
Strong organizational skills with follow up
Ability to keep confidential and sensitive information with a high degree of discretion
Understanding of project management and workflow priorities
Ability to analyze key accounts and advise on opportunities to improve service offerings
Ability to blend between technical aspects leveraging technology and soft skills communication
Ability to perform in a deadline-driven environment with rapidly changing priorities
Ability to handle high volumes of inbound and outbound email
Ability to take stream of conscience thought and translate into clean documented communication
Strong written and oral communication capabilities

ESSENTIAL FUNCTIONS:

Developing and maintaining a communication channel with multi-million dollar key accounts
Submitting spot bid quotes for proposed lanes to the Sales team for final pricing decisions before revealing business strategy to customers
Providing updates and resolutions to necessary stakeholders through summary reports and correspondence
Delegating action plans and ensuring accountability to self and others for various commitments/identified deliverables
Researching and attempting to remedy service issues on a daily basis
Reporting on fleet analytics and performance KPIs
Providing variance analysis and revenue-related reports
Driving process improvements to support direct customer experience
Providing both superior verbal and written communication throughout the intercompany, executive leadership and client based personnel

REQUIRED QUALIFICATIONS:

High level of expertise in MS 365 & Office Suite (Excel, Word,)
Strong business acumen
Proactive approach to researching
Structurally organized and detail centric
Strong written and verbal communication
Reporting & Analysis experience

HIGHLY BENEFICIAL QUALIFICATIONS:

Salesforce experience
Process Improvement oriented

#LI-MA1

Medical, Vision, Dental, Supplemental, and Life Insurances available + 401(k) retirement plan and quarterly match.

Company Overview

Stevens Transport Company is a logistics company that provides transportation services to businesses.