Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for 90 years. More information is available at www.msgentertainment.com. 

Who are we hiring?

As the Director of Strategic Operations & Alliances, you will play a critical role in both building new alliances and solving our most pressing business problems. You will identify and grow new partnerships, develop strategies, and foster business and technology collaborations that drive mutual value to the partner and Sphere Entertainment. You will also solve complex internal business problems by utilizing research, designing and executing analyses, developing a strategic approach and plan for implementation through dynamic and engaging presentations. This role will require you to navigate complex environments, leveraging your expertise to build both strong internal relationships and external partner alliances.

You will support key strategic alliances by owning and driving initiatives from start to finish that span from early partnership identification, partner research/analysis, deal negotiation/execution, and performance tracking. You will problem solve with significant breadth and depth, engaging internally and externally to grow new and existing strategic partnerships. You will also initiate and develop frameworks / models to support major strategic and operational projects that accelerate the success of the Sphere in the short- and long-term.

You will report to and partner with the VP of Strategic Alliances and will help set and communicate strategy and decision-making along with the broader organization.

What will you do?

Drive and help develop the strategy to build, grow, maintain, and deepen mutually beneficial relationships with key alliance partners, who will help Sphere remain on the cutting edge of technology and entertainment, and who will utilize products and services from the Sphere.

Critically support team responsible for strategic initiatives, decisions and KPIs to drive the Sphere Strategic Operations & Alliance team’s highest priority outcomes.

Help formulate forward-thinking and innovative approaches to anticipate and address the Sphere’s most challenging or new problems and develop compelling solutions to enable partnership opportunities ranging from pipeline identification to revenue generation.

Help negotiate and support complex contractual initiatives with alliance partners, including deal origination, negotiation, and implementation within a matrixed organization.

Partner with internal teams to align on partnership strategies and deliver the highest impact partner engagement plans and deals for Sphere’s most strategic partners

Aid in developing, maintaining, and updating an alliance narrative across all components of the business including scaled communications. Ensure strategy cascades to the broader organization and priorities are aligned.

Define and track partnership status in collaboration with cross-functional stakeholders.

Evaluate option sets on areas of investment and growth from the market and shareholder lens; assess competitors and whitespace; and structure perspectives from ticket holders, corporations, governments, press, etc. to further shape and complement the team’s priorities and areas of opportunity.

Help develop the systems, processes, infrastructure / tools, training and playbooks to deliver flawless execution in the most efficient and effective manner.

What do you need to succeed?

Bachelor’s degree in a technical or quantitative/business-oriented field, or equivalent practical experience.

8 years of experience within one or more of the following fields: Strategic Partnerships, Business Development, Strategy Consulting, Business Operations, Investment Banking, or Corporate Strategy & Development.

6 years of experience leading partner engagements and/or strategic projects.

2 years of experience leading teams.

Experience leading and influencing in a highly matrixed, cross-functional environment with strong communication and organizational skills.

Track-record of successfully delivering global strategy, partnerships, operations, and high-impact growth initiatives, operating in highly ambiguous environments.

Special Requirements

Travel to Burbank, Las Vegas, and other Sphere locations.

This is not a remote role.

#LI-Onsite

Pay Range

$113,000—$195,000 USD

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.

Compensation Overview