Full-Time

Revenue Billing Analyst

Posted on 8/30/2024

Charlie Health

Charlie Health

1,001-5,000 employees

Online mental health treatment for youth

Healthcare

Compensation Overview

$45k - $52.5kAnnually

+ Incentive Compensation + Discretionary Bonuses

Mid

Nashville, TN, USA

Hybrid schedule requires 4 days per week in the Nashville office; must be within 75 minutes' commuting distance.

Category
Cost Accounting
Financial Accounting
Accounting
Requirements
  • 3+ years of charge entry and billing experience, preferably in behavioral health
  • Strict attention to details
  • Knowledge of payer specific billing requirements
  • Organizational skills
  • Experience in navigating clearinghouses
  • Highly organized and able to track workflows through various tools
  • Proficiency in Microsoft office required
  • Knowledge of medical billing practices, office policies and procedures
  • Familiar with CPT, ICD-9, and ICD-10
  • Excellent written and verbal communication skills
  • Ability to maintain a high level of integrity and confidentiality of medical information
  • Able to work a hybrid schedule of 4 days per week in our Nashville office and located within 75 minutes' commuting distance of the office
Responsibilities
  • Enter patient demographics, insurance information, and charges into the billing system for all services performed with a high level of accuracy
  • Quickly identify and resolve account errors, claim rejections, and system issues that may cause reimbursement complications
  • Identify trends and root causes related to inaccurate insurance billing, and report to leadership
  • Collaboration across teams, contributing specialized billing knowledge to help minimize errors and increase clean claims percentages, accurate reimbursement from payers, and increase revenue
  • Reconciling various billing reports and make appropriate claim corrections, identify system gaps in reporting, and audit submitted claims for potential errors
  • Investigate escalated insurance billing inquiries and inaccuracies and take appropriate action to resolve the account

Charlie Health offers online mental health treatment services specifically designed for young people. Their main product is a virtual Intensive Outpatient Program (IOP) that combines personalized care with peer support to promote long-term healing. Clients can start the program quickly, often within 24 hours, and have flexible scheduling options available throughout the week. The company operates on a business model where clients can pay for services out-of-pocket or through insurance, with an easy verification process for coverage. Charlie Health distinguishes itself from competitors by focusing on the youth demographic and demonstrating effectiveness, as over 90% of clients report improvements in their mental health symptoms. The goal of Charlie Health is to provide accessible and effective mental health treatment to young individuals, addressing the growing need for such services in the telehealth market.

Company Stage

Seed

Total Funding

$826.8K

Headquarters

Bozeman, Montana

Founded

2020

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-2%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for youth mental health services boosts Charlie Health's market potential.
  • Partnerships with educational institutions expand access to student mental health support.
  • Advancements in AI enhance personalized treatment plans, improving service effectiveness.

What critics are saying

  • Increased competition from established telehealth providers like Talkspace.
  • Rapid scaling may challenge service quality and outcomes.
  • Dependence on healthcare partnerships poses risks if operational challenges arise.

What makes Charlie Health unique

  • Charlie Health offers a virtual Intensive Outpatient Program for personalized mental health care.
  • The company provides rapid service initiation within 24 hours, enhancing accessibility.
  • Charlie Health's peer connection model fosters long-term healing among young clients.

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Benefits

Health Insurance

Mental Health Support

Flexible Work Hours

Professional Development Budget

Performance Bonus

INACTIVE