Full-Time
Revenue Billing Analyst
Confirmed live in the last 24 hours
Charlie Health
1,001-5,000 employees
Online mental health treatment for youth
Mid
Nashville, TN, USA
- 3+ years of charge entry and billing experience, preferably in behavioral health
- Strict attention to details
- Knowledge of payer specific billing requirements
- Organizational skills
- Experience in navigating clearinghouses
- Highly organized and able to track workflows through various tools
- Proficiency in Microsoft office required
- Knowledge of medical billing practices, office policies and procedures
- Familiar with CPT, ICD-9, and ICD-10
- Excellent written and verbal communication skills
- Ability to maintain a high level of integrity and confidentiality of medical information
- Able to work a hybrid schedule of 4 days per week in our Nashville office and located within 75 minutes' commuting distance of the office
- Enter patient demographics, insurance information, and charges into the billing system for all services performed with a high level of accuracy
- Quickly identify and resolve account errors, claim rejections, and system issues that may cause reimbursement complications
- Identify trends and root causes related to inaccurate insurance billing, and report to leadership
- Collaboration across teams, contributing specialized billing knowledge to help minimize errors and increase clean claims percentages, accurate reimbursement from payers, and increase revenue
- Reconciling various billing reports and make appropriate claim corrections, identify system gaps in reporting, and audit submitted claims for potential errors
- Investigate escalated insurance billing inquiries and inaccuracies and take appropriate action to resolve the account
Charlie Health provides online mental health treatment services specifically designed for young people. Their main product is a virtual Intensive Outpatient Program (IOP) that combines personalized care with peer support to promote long-term healing. Clients can start the program quickly, often within 24 hours, and have flexible scheduling options available throughout the week. The company operates on a business model where clients can pay out-of-pocket or use insurance, with an easy verification process for coverage. Charlie Health distinguishes itself from competitors by focusing on the youth demographic and demonstrating effectiveness, as over 90% of clients report improvements in their mental health symptoms, supported by annual outcomes reports and clinical research. The goal of Charlie Health is to provide accessible and effective mental health treatment to young individuals in need.
Company Stage
Seed
Total Funding
$1.4M
Headquarters
Bozeman, Montana
Founded
2020
6 month growth
↑ 27%1 year growth
↑ 49%2 year growth
↑ 153%
Simplify's Take
What believers are saying
- Charlie Health's services have demonstrated significant efficacy, with over 90% of clients seeing improvements in severe mental health symptoms.
- The company's rapid growth and strategic partnerships, such as with Memorial Hermann and Talkspace, indicate strong market validation and potential for further expansion.
- The appointment of experienced leaders like Christine Ko as Chief People Officer suggests a strong focus on organizational growth and employee well-being.
What critics are saying
- The telehealth market is highly competitive, with numerous players like Talkspace and Mantra Health potentially diluting Charlie Health's market share.
- Dependence on insurance coverage for revenue could pose financial risks if reimbursement policies change or if clients face difficulties in verifying coverage.
What makes Charlie Health unique
- Charlie Health's focus on high-acuity mental health care for young people sets it apart in the telehealth market, which often targets a broader demographic.
- Their virtual Intensive Outpatient Program (IOP) offers rapid initiation within 24 hours, providing a level of accessibility and immediacy that is rare in the mental health sector.
- Partnerships with major health systems like Memorial Hermann and inclusion in Talkspace's Behavioral Health Consortium enhance their credibility and expand their reach.