What You’ll Be Doing:

• Identifying delinquent accounts requiring external collection efforts
• Researching account disputes and billing discrepancies
• Contact customers regarding overdue accounts and determine reasons for non-payment
• Issue payment commitment letters
• Maintain accurate records about the customer payment status
• Reviews bankruptcy cases
• Sends out customer invoices and statements
• Online invoicing for some customers using their web-based portals.
• Handling different types of disputes including: PO issues, pulling proof of deliveries, payment disputes, investigating cash accounts
• Reports to Controller and interacts with outside sales team and the Chief Sales Officer for specific accounts
• Candidate will work as a key part of the accounting/finance team and will provide backup and support as needed to the team as directed by the Controller.

What We Need From You:

• 3+ years of collections experience
• College Degree in an Accounting field preferred, but not required
• Customer service, negotiation, communication and analytical skills
• Ability to adapt to and work in a variety of situations to support the company’s goals
• Must be detail oriented, with the ability to work independently
• Intermediate Excel and Microsoft skills preferred
• Schedule requirements: Monday – Friday 7:30am – 4:30pm (will be “on call” every 3rd Saturday to release orders when needed)

Stuart Hose & Pipe Offers:

• Industry competitive compensation plan
• Medical and Dental plans
• 401(k)
• Paid vacation and Holidays 
• Tuition reimbursement and ongoing training opportunities