Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
*Axon requires employees be vaccinated against COVID-19 as a condition of employment, unless a medical or religious accommodation is approved. As such, newly hired employees will be required to provide proof of their COVID-19 vaccination.
Your Impact
As a Development Operations Engineer on our Body-Worn Camera team, you will make a direct impact towards our missions of capturing truth and never missing a critical moment. From our in-market cameras to our upcoming products, you will build out a process and portfolio for how we manage development and release cycles on body-worn cameras. your work and collaboration will span across many teams, from engineering, to quality, to customer-facing, allowing you the chance to have a broad reach across the company. We are looking for an experienced Dev Ops, Release, or Program Manager who has a track record of executing and coordinating complex software deliverables across multiple teams and job roles. Sitting at the middle of product, engineering, and quality you should love to build relationships across a wide variety of personalities, while driving the operational aspects of our software releases. You will use your technical expertise and detail-oriented mindset to help identify cross team dependencies, track progress, identify blockers, and ultimately launch software of the upmost quality.
What You’ll Do
Location: US Remote OR Onsite at our Seattle WA Office
Reports to: Software Engineering Manager
Direct Reports: 0
- Coordinating across product managers, engineering, and quality to set and drive all major software release deliverables and make the entire organization more effective and data-driven.
- Collaborating with the software program manager to ensure all deliverables are aligned and accomplished for our key program milestones.
- Collaborating with Engineering and QA managers to define the engineering requirements including code commit requirements, change management tracking, testing, telemetry and detailed release process requirements to ensure timely, high quality software releases.
- Identify and track all major roadblocks and risks to our release and roadmap plans, while reporting this information up and out to the broader organization.
- Create and monitor dashboards maintaining a birds’ eye view of the products’ quality in field during and after releases as a whole.
- Revolutionize our software release management processes for body-worn cameras, leading the effort to not only tactically push updates to the field but also strategically on best practices and methodologies to do so at scale and with the highest quality bar.
- Leading by example with thoroughness, detail, and care for our customers.
- Communicating regularly and effectively with our teams in Seattle, Scottsdale, Vietnam and Finland.
What You Bring
- 5+ years work experience as a manager with proven ability to ship complex software at scale. Preference towards enterprise SaaS or embedded devices.
- High degree of competency and proven success with project management including: Agile methodology, identifying and managing risks, tracking dependencies and milestones, and communicating overall project status.
- Strong familiarity or experience with Software Engineering and QA processes and best practices
- You are able to identify dependencies, mitigate risks and meet deliverables through global cross-functional teams
- Experience collaborating and working closely with remote and offshore team members.
- Can create, read and understand detailed process and software architectural documentation.
- You are able to learn quickly and get passionate about the underserved and unique needs of public safety.
- You resonate with Axon’s Values and believe technology can be applied to tackle public safety’s biggest challenges.
- You not only can accept critical feedback - you thrive off of it and can effectively communicate it to your peers as well.
- Familiarity and experience leveraging tools to support software release and post release monitoring.
- CI-CD tools like Jenkins, Team City, Github Actions
- Metric and log analysis tools like Splunk, Grafana, ELK
- Issue and project tracking tools like JIRA or Project
- Operational alerting tools like OpsGenie
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 110,000 in the lowest geographic market and USD 210,000 in the highest geographic market. The on target earnings range for this role is between USD 160,000 in the lowest geographic market and USD 300,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits (http://www.axon.com/careers/benefits).
Don’t meet every single requirement? That’s ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
