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Program Manager
Confirmed live in the last 24 hours
Locations
Portland, OR, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Apache Spark
Leadership
Management
Requirements
  • 5+ years of program management or senior-level project management experience that includes creation of project plans, project schedules, risk mitigation, escalation plans and associated project materials; alongside governance and stakeholder management
  • Strong leadership skills- you excel at taking ownership to lead and drive a team forward with agility where there is ambiguity of process
  • Interest in creating and managing program portfolios and required process and tools
  • A proven track record of managing operations for enterprise clients within the SaaS space
  • Experience having risk mitigation and prioritization conversations with executive level at large clients
  • Comfort holding everyone around you accountable - clients and SeatGeek alike
  • The ability to establish governance and communications for a large program
  • Experience managing project documentation (including risk registers, schedules, incident logs etc.)
  • A solution-oriented mindset and the ability to build an atmosphere in which you can spark creative thinking to navigate challenges
Responsibilities
  • Serving as the operational leader for assigned accounts, work with the SeatGeek Enterprise (SGE) account and leadership team to define and drive SGE strategy within SeatGeek and across the client
  • Executive-level ownership of key client meetings and key leadership meetings, when required
  • Prepare presentation material for management and client executive meetings
  • Own communications with and on behalf of the client to scope new pieces of work, direct projects, manage client expectations, escalate risks, prioritize and report on performance
  • Direct the evolution of the program through continuous risk and optimization assessments, with concrete governance structure
  • Partner with Strategic Account Manager to drive the health of the client through strategic operational focus (theme analysis and planning)
  • Manage the multiple projects, deliverables and resources for the assigned key account(s) by driving all teams (the client and SeatGeek) to prioritize, allocate resources, and manage risk
  • Provide a high level dashboard to give an executive overview to the client and to SeatGeek on the state of the nation of all components that are part of the client's program
  • Build collaborative relationships that increase the client's perceived value of SeatGeek's Services, Support and Product, enabling future SeatGeek's business opportunities
  • Must be able to travel or be onsite with the assigned client(s) up to 25% of the time
SeatGeek

201-500 employees

Mobile focused ticket platform
Company Overview
SeetGeek's mission is to enable rightsholders to reach more fans, and as a result, sell more tickets to new audiences by putting inventory into the hands of other companies. The company is building an online marketplace for entertainment.
Benefits
  • Health insurance coverage
  • paid time off
  • Matching 401k program
  • Parental leave
  • Monthly ticket-purchase stipend for live events
  • Paid for subscriptions to services like One Medical, Ginger.io and Headspace
  • Team events
  • Flexible work environment - work remote or in the office as you please
  • Home office stipend
Company Core Values
  • Interfaces matter
  • Consumer advocate
  • Detail obsessed
  • Aligned DIY
  • Bold yet humble
  • Value time