Full-Time

Service Manager

Posted on 10/31/2025

EquipmentShare

EquipmentShare

1,001-5,000 employees

Tech-driven construction equipment rental and sales

No salary listed

Markham, IL, USA

In Person

Category
Operations & Logistics (1)
Required Skills
Data Analysis
Requirements
  • Experience in service management or supervision of equipment mechanics and service personnel.
  • Experience scheduling repairs for customer and company owned rental equipment.
  • Ability to maintain and nurture customer relationships to ensure 100% satisfaction with service and support.
  • Strong communication skills to respond promptly to customer inquiries, requests, complaints or other communications.
  • Experience training and developing employees and maintaining a safe work environment.
Responsibilities
  • Use technology to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose issues by pulling data from hundreds of makes and models.
  • Coordinate and supervise the performance of equipment mechanics and service personnel.
  • Schedule repairs for customer and company owned rental equipment.
  • Maintain and nurture existing customer relationships to ensure customers are 100% satisfied with service and support and informed about new or additional ways EquipmentShare can help improve their business.
  • Respond promptly to and resolve customer inquiries, requests, complaints or other communications.
  • Provide employee training and development and maintain a safe work environment.
  • Perform other duties as needed.
Desired Qualifications
  • Experience with field service management software or similar tech tools.
  • Experience in the equipment rental or construction industry.
  • Strong leadership and team management skills.
  • Ability to work in Calumet City, Illinois or within commuting distance.

EquipmentShare provides construction equipment rental and sales, plus technology-enabled services for the industry. It combines a marketplace for equipment with smart systems that track usage, manage users, and monitor performance; data science predicts maintenance, sends service alerts, and GPS tracks machines. This blend of access and proactive management helps reduce downtime, improve productivity, and simplify job costing. Its goal is to boost construction productivity by making equipment more available and easier to manage through data, connectivity, and integrated services, while earning revenue from rentals, sales, and tech services.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Columbia, Missouri

Founded

2014

Simplify Jobs

Simplify's Take

What believers are saying

  • Rental revenue grew 34% to $2.7 billion in 2025 amid infrastructure demand.
  • 385 locations across 45 states with 95 new openings in 2025.
  • Engaged T3 users spend six times more, driving recurring software revenue.

What critics are saying

  • Equipment sales revenue declined 8% as high rates force customers to rent.
  • Post-IPO lock-up expiry triggers insider selling, pressuring stock price downward.
  • Interest rate hikes spike financing costs on $8.78 billion equipment under management.

What makes EquipmentShare unique

  • T3 platform captures 6.4 billion data points enabling 10-20% jobsite efficiency gains.
  • OWN program generates $714 million payouts, funding 56% of fleet without ownership.
  • Mature stores achieve 54% gross margins, outperforming industry standard 45-48%.

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Benefits

Flexible Work Hours

Company Equity

Paid Holidays

401(k) Company Match

Medical, Dental and Vision benefits coverage for full-time employees

Generous paid time off (PTO)

Opportunities for career and professional development

Fitness Membership stipends

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Yahoo Finance
Apr 12th, 2026
EquipmentShare maintains Buy rating despite price target cuts to $40-41

EquipmentShare.com Inc. (NASDAQ:EQPT), a construction equipment rental and technology provider, has received Buy ratings from major analysts despite recent price target adjustments. Goldman Sachs lowered its target to $40 from $44, whilst Truist reduced its target to $41 from $43, both maintaining Buy ratings. The company reported strong Q4 results on 18 March 2026, with adjusted EBITDA of $559 million compared to $418 million last year and revenue of $1.57 billion. Rental segment revenue grew 34% to $2.7 billion, with 95 new sites opened, bringing total locations to 385. CEO Jabbok Schlacks cited continued demand from infrastructure, data centre, manufacturing and energy projects as growth drivers. Q4 rental revenue rose 35%, supported by customer demand and fleet expansion.

Yahoo Finance
Mar 30th, 2026
Goldman Sachs cuts EquipmentShare price target to $44 as Q4 revenue hits $1.57B

Goldman Sachs lowered its price target on EquipmentShare.com to $44 from $51 whilst maintaining a Buy rating, citing a positive long-term view on the company's market share gains in construction equipment rental. EquipmentShare.com reported fourth-quarter adjusted EBITDA of $559 million, up from $418 million year-on-year, with revenue of $1.57 billion compared to the $1.55 billion consensus estimate. CEO Jabbok Schlacks highlighted strong rental revenue growth and expansion of operational locations. Separately, Truist lowered its price target to $41 from $43, also maintaining a Buy rating. The firm noted that fourth-quarter rental revenue grew 35%, driven by customer demand, greenfield expansion and a larger rental fleet.

Equipment Finance News
Mar 19th, 2026
EquipmentShare OWN program payouts soar 70% in 2025.

EquipmentShare OWN program payouts soar 70% in 2025. Equipment rental, service revenue jumped 34% YoY. Reading Time: 4 mins read EquipmentShare's OWN financing model and proprietary T3 technology platform helped drive the newly public company's revenue growth in 2025. The OWN program remains a "core pillar" of the equipment rental company's strategy, allowing it to "meet customer demand in a disciplined, capital-efficiency way," Mark Wopata, executive vice president of finance, said during today's fourth-quarter earnings call. It was EquipmentShare's first earnings call since going public on Jan. 23. Through the OWN program, EquipmentShare sells equipment to third-party investors who then lease it back to the company, allowing EquipmentShare to maintain operational control while sharing revenue with investors. "Participants in the program include high-net worth individuals, family offices and institutional investors funded through both traditional lending and the [asset-back securities] market," Wopata said. "We believe these are durable, scalable sources of capital that support the growth of the program over time." The OWN program is powered by T3, a cloud-based operating system that gives customers, investors and EquipmentShare personnel real-time visibility into asset location, utilization and service history, "improving transparency and reducing risk for OWN participants," Wopata said. The program remained significantly oversubscribed in Q4, with an appraised value of $4.1 billion at yearend, he said. BY THE NUMBERS: Columbia, Mo.-based EquipmentShare reported these full-year results in its March 18 earnings release: * OWN program payouts surged 70% year over year to $714 million; * Total revenue rose 16.3% YoY to $4.4 billion; * Equipment rental and service revenue jumped 33.9% YoY to $2.7 billion; * Equipment sales fell 8.1% YoY to $1.5 billion; and * Net income totaled $40 million, up from $3 million in 2024. EquipmentShare's OWN program fleet accounted for roughly 56% of its $8.8 billion in original equipment costs in 2025. The company added 95 locations last year as it worked to capitalize on strong construction activity, bringing its total to 385 locations. Analyst weighs in. EquipmentShare's performance reflects strong rental demand, with many operators opting to rent to preserve cash amid high borrowing costs, Lukas Muehlbauer, a research analyst at IPOX, a research firm and investment solutions provider focused on new listings, told Equipment Finance News. At the same time, EquipmentShare is vulnerable to potential interest rate hikes due to its reliance on external capital, he said. But overall, the company's rapid fleet expansion should attract investors as EquipmentShare proves its ability to compete with industry giants such as United Rentals, he said. Meanwhile, EquipmentShare's stock performance started strong, with shares rising 32.9% on its first day to $32.56 at close. However, shares have dropped considerably since peaking at $34.63 five days later, driven by broader economic uncertainty and overhang, Muehlbauer said. "I think looking forward into the summer, there will obviously be some overhang from the lock-up period of the IPO," he said. "So, there will be some insider selling... There's also the overhang of potential secondary offerings. The company is looking to raise more capital by selling more stocks, so I think that could introduce some downward pressure as well." Muehlbauer said EquipmentShare's next earnings will be crucial to its stock performance following the lock-up period - a 90- to 180-day stretch that prohibits company insiders, founders and early investors from selling shares. Shares of EquipmentShare [NASDAQ: EQPT] were down 7.3% from market open to $22.74 as of market close today. It has a market capitalization of $5.7 billion. The fourth annual Equipment Finance Connect, a crucial industry event for equipment lenders and dealers, takes place at the C. Baldwin Hotel in Houston from May 18-19. Learn more about the event and register here by April 3 for early-bird savings.

Yahoo Finance
Jan 28th, 2026
Jim Cramer backs EquipmentShare's 36% revenue growth despite $10B valuation

Jim Cramer analysed EquipmentShare.com Inc, describing it as a "buy and put away" stock following its strong start. Trading at around $29, the company has a market capitalisation of approximately $7.5 billion and an enterprise value of nearly $10 billion when including $2 billion in net debt. Using preliminary EBITDA figures, EquipmentShare trades at an enterprise multiple of 14.5, which Cramer considers reasonable for a fast-growing disruptor. The company has achieved a three-year revenue compound annual growth rate of approximately 36%, significantly outpacing United Rentals' 12%. Whilst more expensive than established equipment rental competitors, Cramer believes the valuation is justified by EquipmentShare's superior growth trajectory and innovative business model in the construction equipment rental industry.

EquipmentShare
Jan 25th, 2026
EquipmentShare Prices Initial Public Offering

EquipmentShare.com Inc (“EquipmentShare”), today announced that it priced its initial public offering of 30,500,000 shares of its Class A common stock.

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