Front Office Representative

Job Description

Job Description

We are seeking a professional and organized Front Office Representative to be the face of our Raleigh office. This role is essential in creating a welcoming and efficient environment for clients, guests, and employees. The ideal candidate will have excellent communication skills, a polished demeanor, and the ability to handle multiple administrative tasks with accuracy and discretion.

Responsibilities

• Greet and assist visitors, clients, and vendors in a professional manner

• Answer and direct incoming phone calls

• Manage scheduling of meeting rooms and appointments

• Maintain front office appearance and ensure a tidy reception area

• Handle mail, deliveries, and office supply inventory

• Support administrative tasks such as filing, data entry, and document preparation

• Coordinate with internal departments to ensure smooth day-to-day operations

• Respond promptly to general inquiries and provide accurate information

Qualifications

Qualifications

• High school diploma or equivalent; associate’s degree preferred

• Proven experience as a front desk representative, receptionist, or similar role

• Excellent verbal and written communication skills

• Strong organizational and multitasking abilities

• Proficiency with MS Office (Word, Excel, Outlook)

• Professional appearance and customer-oriented mindset

• Ability to handle confidential information with discretion