Full-Time

Cdr – District Perf

Posted on 10/31/2024

CVS Pharmacy

CVS Pharmacy

10,001+ employees

Retail pharmacy and healthcare services provider

Healthcare

Compensation Overview

$17 - $25.65Hourly

+ Bonus + Commission + Short-term Incentive Program

Entry, Junior

Company Historically Provides H1B Sponsorship

Memphis, TN, USA

Position is based in the Memphis, TN market.

Category
Supply Chain Management
Operations & Logistics
Required Skills
Word/Pages/Docs
Data Analysis
Excel/Numbers/Sheets
Requirements
  • Able to regularly travel to 100% of the district’s pharmacy locations and up to an estimated 20% of the time for store visits, events, inventories, etc.
  • Regular and predictable attendance is required, and position may require a flexible work schedule to accommodate business needs
  • 1+ years of full-time work experience in a retail and/or corporate environment
  • High School diploma or GED required; Associates degree preferred
  • Pharmacy Technician Licensure/Certification obtained no later than 90 days in role
  • Strong interpersonal skills as demonstrated by successful collaboration to achieve shared goals
  • Strong communication skills in both formal and informal writing and speech
  • Proven ability to work with a high degree of accuracy and attention to detail
  • Strong organizational skills to handle multiple tasks simultaneously and meet assignment deadlines with minimal supervision
  • Proficiency in Microsoft Teams, Word, Excel, PowerPoint, and Outlook
  • Physical requirements (able to sit and stand for extended periods of time, able to use computer and enter data using keyboard)
Responsibilities
  • Managing Pharmacist scheduling and payroll for the district, including partnering with the DSPL regularly to ensure that District Support Pharmacists (DSPs) are scheduled appropriately to support pharmacy operations
  • Managing Vaccine Clinic Scheduling for flu season including inputting clinics into the schedule ideally 3 weeks out, checking the scheduling tool daily as many clinics drop in with a week or less from the date they would like to host, revising pharmacist schedule to cover clinics and contacting each pharmacist who was moved with the goal of reducing and preventing client escalations. If a pharmacist secures additional clinics on their own, the DPC will assist in finding coverage for the schedule if PM or Staff Pharmacists cannot cover it themselves.
  • Handling administrative activities (e.g., expenses, payroll, supply ordering, etc.)
  • Pulling, formatting, and analyzing reporting to highlight district and individual pharmacy opportunities for DL, RX, DSPL and PMs
  • Following up on outstanding issues (exception reporting, CRS audits, IT/service ticket escalations, etc.)
  • Managing calendar and email requests for the DL, Rx while they are engaged in store visits
  • Serving as “change champion” for the district, liaising with CSC partners to track and monitor progress on implementation of pilots and new program rollouts, while providing critical feedback to CSC project teams
  • Set and maintain Pharmacist schedule for stores in the district, including holes list and shift coverage, DSP Pharmacist calendar, Pharmacist vacation approvals and coverage coordination, and sick call coverage. During flu season, input clinics into VCS, check the scheduling tool daily and move Pharmacists to cover clinics as needed. Track and submit Pharmacist payroll based on Pharmacist schedule and payroll processing schedule
  • Support DL, RX administrative needs, as needed, including expense submission, store supply ordering, HR ticket submissions (if proxy/delegation granted in myHR), TempAlert excursions, HR Audit, Pharmacy Manager vacation approvals, Pharmacist base change submissions, mileage submissions, IT and service channel ticket submissions/escalations, etc.
  • Manage DL, RX calendar and inbox to ensure timely follow-up on all urgent matters, using judgment to independently address issues when possible, and escalate when needed. Review communications from CSC (Weekly myWork Communication) and Region Director to brief DL, RX on key priorities and upcoming milestones. Set up video conference support and other supports, as needed, for various district conference calls and meetings.
  • Pull, manipulate, and analyze store- and district-level pharmacy reporting to help identify opportunities across the market. Complete district/region trackers, as required, and follow up with store teams on exception reporting, including training, mCC escalation management, etc.
  • Support staffing for the district, as needed, screening candidates for exempt (RPh) and hourly (Rx Technicians) roles and attending career fairs/hiring events, as needed. Follow up on candidate progress and status with the Hiring Support Center.
  • Travel the market, as needed, with the DL, RX or independently to support pharmacy operations and planned/unplanned events (e.g., remodels, inventories, program rollouts, etc.). Access RxConnect to support planned inventories and program rollouts, as needed. Serve as a champion for change, promoting new programs and services, and helping colleagues understand the importance of agility in driving positive outcomes.

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, beauty items, and general merchandise. CVS Health also functions as a pharmacy benefits manager, serving over 75 million plan members, and has a senior pharmacy care business that assists more than one million patients each year. This integrated approach allows CVS Health to deliver affordable health management solutions, improving access to quality care and health outcomes while aiming to reduce overall healthcare costs. Unlike many competitors, CVS Health combines retail pharmacy services with clinical care and pharmacy benefits management, making it a significant player in the healthcare sector with a goal of helping individuals achieve better health.

Company Stage

Debt Financing

Total Funding

N/A

Headquarters

Woonsocket, Rhode Island

Founded

1963

Growth & Insights
Headcount

6 month growth

-2%

1 year growth

-2%

2 year growth

-2%
Simplify Jobs

Simplify's Take

What believers are saying

  • CVS offers at-home health testing kits, aligning with consumer demand for convenience.
  • The company provides free cash-back services, attracting customers amid rising fees elsewhere.
  • CVS's digital vaccine scheduler enhances customer convenience for flu and COVID-19 vaccinations.

What critics are saying

  • At-home testing kits may reduce in-store foot traffic for health services.
  • Sony's advanced hearing aids could challenge CVS's market share in this category.
  • Digital wallet trends may require CVS to update its payment systems.

What makes CVS Pharmacy unique

  • CVS Health offers a comprehensive pharmacy network with 9,600 retail locations.
  • The company integrates pharmacy benefits management with over 75 million plan members.
  • CVS Health provides specialty pharmacy services, enhancing its healthcare service offerings.

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