Full-Time
Customs Brokerage Agent
Posted on 2/13/2026
Expeditors
10,001+ employees
Global logistics and freight forwarding services
No salary listed
No H1B Sponsorship
Nashville, TN, USA
In Person
In-person position; no visa sponsorship; no relocation assistance.
 Operations & Logistics (1) |
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- Customer Service: 6 months to 1 year experience and/or training; or equivalent combination of education and experience preferred but not required. We hire for attitude and train for skill.
- Understanding of transportation and US Customs documentation is a plus
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
- Understanding of the importance of quality customer service and its effect on all facets of a successful business and brand
- Proactive and organized approach to learning and executing on the job
- Strong desire to learn
- Sense of urgency and works well under pressure
- Immense attention to detail
- Team player mentality
- Proficient computer skills (Excel, Word, PowerPoint, Outlook, OneNote)
- Able to use the 10-key
- Fluent in English
- Ensure a smooth and timely customs process flow for all customs related activities
- Daily execution of workflow and department metrics
- Transfer declaration information from commercial documents, or other sources into our customs entry system
- Accurate and timely data entry to allow for the build of a complete US Customs declaration
- Build and maintain strong relationships with the customers and government organizations
- Guarantee compliance to regulations at all times, both internal and external
- Track and Trace shipments for valid data transmission to US customs and Partner Government Agencies
- Understand all elements of the import customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customer´s instructions and expectations
- Identify and manage exceptions while also identifying opportunities for continuous improvement
- Seek ways to enhance productivity, KPI’s, process improvements, compliance and customer satisfaction
- Effectively manage and organize emails for timely follow up
- Consistently display and promote the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary
Expeditors provides global logistics and freight forwarding services, offering customized supply chain solutions for international trade. It uses a unified technology platform across a global network of 340+ locations to manage transportation, customs and compliance, and warehousing and distribution. By tailoring end-to-end logistics workflows, Expeditors helps clients move goods efficiently across borders and industries such as automotive, aerospace, healthcare, oil and energy, and retail. The company stands apart from competitors through its highly customized, integrated solutions and seamless information systems that coordinate all parts of the supply chain. Its goal is to optimize each client's international logistics process, reducing complexity and improving visibility and reliability in global trade.
Company Size
10,001+
Company Stage
IPO
Headquarters
Seattle, Washington
Founded
1979
Simplify's Take
What believers are saying
- Q1 2026 EPS rose 16% to $1.71 amid Middle East disruptions.
- Double-digit growth in customs, transcon, and distribution services.
- Fleet Logistics digital platform acquisition bolsters Koho LTL shipping.
What critics are saying
- Kuehne + Nagel erodes 35% airfreight revenue via digital platforms.
- US-China tariffs slash 30% ocean volumes by 10-15% in 3-6 months.
- Amazon captures 20% e-commerce warehousing clients in 12-18 months.
What makes Expeditors unique
- Expeditors operates asset-light model without owning aircraft, ships, or trucks.
- Unified technology systems integrate 350+ locations across 100+ countries.
- Focuses on customs brokerage and consolidation since 1979 US-Asia founding.
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Benefits
Professional Development Budget
Company News
C.H. Robinson Worldwide reported revenues of $3.91 billion, down 6.5% year on year and missing analysts' expectations by 1.9%. Despite the revenue miss, the company delivered solid results with beats on both EBITDA and adjusted operating income estimates. The air freight and logistics sector reported a strong fourth quarter overall, with the four tracked stocks beating revenue consensus estimates by 0.7% on average. Share prices have remained relatively stable following earnings announcements. FedEx posted the strongest performance with revenues of $23.47 billion, up 6.8% year on year and beating expectations by 3%. Its shares surged 23.5% following the report. Expeditors recorded the weakest results with revenues of $2.86 billion, down 3.3% year on year, causing its stock to fall 4.7%.
Expeditors International reported fourth quarter 2025 earnings per share of $1.49, down 11% year-over-year, as the logistics company faced challenging ocean freight conditions. Net earnings attributable to shareholders fell 15% to $201 million, whilst operating income decreased 17% to $251 million on revenues of $2.9 billion. Airfreight tonnage increased 6%, but ocean container volume declined 6%. Ocean sell rates fell sharply, with average revenue per container dropping 41% compared to Q4 2024, pressured by increasing capacity and lower volumes. The company saw strong performance in customs brokerage, Transcon road freight and warehousing, benefiting from investments in AI infrastructure. Expeditors returned $875 million to shareholders through dividends and share repurchases in 2025. The board approved a new $3 billion share repurchase programme.
Expeditors International (NYSE:EXPD) announced that CEO Jeffrey S. Musser will retire on March 31, 2025, after 42 years with the company.
Diversified Trust Co invests $1.16 million in Expeditors International of Washington, Inc. (NASDAQ:EXPD).
Strategic Blueprint LLC makes new $212,000 investment in Expeditors International of Washington, Inc. (NASDAQ:EXPD).