Full-Time

Senior Technical Enablement Manager

Posted on 4/27/2024

Okta

5,001-10,000 employees

Provides extensible identity platform with integrations

Senior

Remote in USA

Required Skills

Communications

Requirements

5+ years creating technical enablement with proven ability to consistently deliver high-quality programs
Strong SaaS and Identity Management experience
1 - 2+ years experience with identity protocols and/or full-stack software development
2+ years supporting customer-facing technical roles
Significant experience building self-paced training using video or interactive eLearning
Exceptional organization, writing, and communication skills
Ability to drive cross-functional initiatives, achieve stakeholder buy-in, and make decisions
Analytical mindset with the ability to leverage data to drive decision-making and measure the effectiveness of enablement programs
BA or BS degree or equivalent experience

Responsibilities

Work cross-functionally with stakeholders to establish clear project plans
Independently manage the full development lifecycle of the program
Work with subject matter experts to create appropriate enablement assets
Adjust content to meet the needs of technical audiences
Ensure target roles are receiving the right training at the right time
Use data to measure program impact and identify needed updates

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

Senior Technical Enablement Manager

The Senior Technical Enablement Manager educates internal Okta Customer First employees on core Identity concepts and Okta’s products by creating on-demand training videos, hands-on activities, and learning assessments. A successful candidate must have a strong background in technical curriculum development and creating innovative learning material for an internal audience, preferably at a SaaS company.

What you’ll be doing

Work cross-functionally with stakeholders to establish clear project plans that define strategic business impact, scope, implementation, and success metrics
Independently manage the full development lifecycle of the program from inception through delivery
Work with subject matter experts to create appropriate enablement assets that are modular and flexible so they can be tailored to serve multiple needs including onboarding, and everboarding.
Adjust content to meet the needs of technical audiences with varying levels of technical depth and various stages of product maturity.
Work with stakeholders to ensure that target roles are receiving the right training at the right time
Use data to measure program impact, identify needed updates & gaps across roles and develop resources to close them

What you’ll bring to the role

5+ years creating technical enablement with proven ability to consistently deliver high-quality programs, on-time to meet desired business results
Strong SaaS and Identity Management experience.

1 - 2+ years experience with identity protocols and/or full-stack software development; e.g. NodeJS, .NET, Java, etc. is a plus

2+ years supporting customer-facing technical roles, such as professional services, technical account managers, technical support, or similar roles.
Significant experience building self-paced training using video or interactive eLearning.
Exceptional organization, writing, and communication skills
Ability to drive cross-functional initiatives, achieve stakeholder buy-in, and make decisions
Analytical mindset with the ability to leverage data to drive decision-making and measure the effectiveness of enablement programs
BA or BS degree or equivalent experience

#LI-Remote

Below is the annual base salary range for candidates located in California, Colorado, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, New York, and Washington is between:

$114,000—$172,000 USD

The annual base salary range for this position for candidates located in the San Francisco Bay area is between:

$128,000—$192,000 USD

What you can look forward to as an Full-Time Okta employee!

Amazing Benefits
Making Social Impact
Fostering Diversity, Equity, Inclusion and Belonging at Okta

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.

Okta

View

Website

View Company Profile

Okta provides a neutral and extensible Identity platform with 7,000+ integrations, offering powerful and flexible identity solutions for various industries and use cases, prioritizing identity at the core of technology stacks.

Company Stage

IPO

Total Funding

$1.2B

Headquarters

San Francisco, California

Founded

2009

Growth & Insights

Headcount

6 month growth

↑ 0%

1 year growth

↑ 10%

2 year growth

↑ 43%