Full-Time
Customer Solutions Engineer Specialist
Posted on 7/10/2025
Telesat
1,001-5,000 employees
Provides satellite capacity and consulting services
No salary listed
Ottawa, ON, Canada
Hybrid
Hybrid position requiring some in-office presence.
Canada Top Secret Clearance Required
 Sales & Solution Engineering (1) |
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- Bachelor’s degree in Engineering (Electrical, Telecommunications, Networking, Cloud, Computer Science) or equivalent education and experience.
- 12+ years of relevant experience in systems engineering, connectivity solutions, or a related field.
- Deep understanding of networking technologies, including OSI Layers 1, 2, and 3, 3G/4G/5G cellular systems, and MEF 3.0 standards.
- Familiarity with industry certifications such as Cisco CCNA, CCNP, MEF-CECP, or Juniper JNCIA/ENT.
- Experience working with carriers, Mobile Network Operators (MNOs), and wholesale accounts.
- Fluency in English; a second language is a plus.
- Willingness to travel for customer meetings and industry events.
- Collaborate with customers to design and implement technical solutions that address their unique needs, ensuring alignment with business objectives.
- Act as the technical lead in pre- and post-sales activities, including customer meetings, proposals, requirements analysis, and solution presentations.
- Leverage cutting-edge technologies to maximize the value and capabilities of the Telesat Lightspeed constellation, driving adoption and optimization.
- Work closely with Product, Global Sales, and Engineering teams to align customer requirements with Telesat’s product roadmap and network capabilities.
- Identify new opportunities within the Telesat Lightspeed product portfolio and help translate technical solutions into business success.
- Serve as a technical ambassador at trade shows, customer events, and demonstrations, showcasing the transformative power of our solutions.
- Proven expertise in designing and implementing advanced technical solutions in complex environments.
- Ability to understand and anticipate customer needs, delivering solutions that exceed expectations.
- Passion for exploring and leveraging emerging technologies to solve problems creatively.
- Confidence in presenting to diverse audiences, from technical teams to executive leadership.
- Exceptional collaboration skills, working effectively with internal teams and external partners.
Telesat operates a global satellite communications network, providing satellite capacity and consulting to governments, telecom operators, and enterprises. It uses both geostationary (GEO) and low Earth orbit (LEO) satellites, including the Lightspeed LEO constellation, to deliver wide-area connectivity. Services include inflight and maritime connectivity, as well as connectivity for oil and gas and corporate networks. Revenue comes from long-term contracts and service agreements. Its Lightspeed network aims to offer high-speed, low-latency links, enhancing overall performance. The company differentiates itself by combining GEO and LEO assets and by offering end-to-end connectivity solutions through a mix of satellite capacity and advisory services, targeting a diverse set of industries worldwide. The goal is to provide reliable, global communications with predictable service through long-term customer relationships.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Ottawa, Canada
Founded
1969
Simplify's Take
What believers are saying
- Secured $2.54B funding including $1.44B Canadian investment for Lightspeed.
- Contracted SpaceX for 14 launches starting mid-2026 deploying 198 satellites.
- Vocus builds Australia's first Lightspeed landing station in New South Wales.
What critics are saying
- Lightspeed service slips to Q1 2028 due to SatixFy ASIC delays.
- Starlink dominates LEO broadband, compressing Telesat's enterprise margins.
- SpaceX Falcon 9 disruptions delay all 14 Lightspeed launches by 6-12 months.
What makes Telesat unique
- Telesat combines GEO and LEO satellites for resilient global communications.
- Lightspeed targets government, enterprise, and maritime with low-latency Ka-band.
- Canadian government backing secures $2.54B for Lightspeed funding.
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Benefits
Remote Work Options
Hybrid Work Options
Company News
Universal ConnectivityDefenceFirst RespondersTelesat Government Solutions
Telesat has invested $5 million in Farcast to develop integrated User Terminals for the Telesat Lightspeed satellite network. Farcast will deliver a Flat Panel Antenna User Terminal integrated with the Telesat Lightspeed modem, with production planned for 2027. Telesat will also join Farcast's board. Farcast's technology offers reduced Size, Weight, Power, and Cost, enhancing Telesat's value proposition. Farcast is raising a $10 million Series Extension to support commercial manufacturing.
Telesat secures $2.54B funding for Lightspeed satellite project, aiming to bridge global digital divide. Learn how this Canadian-backed initiative plans to expand internet access and create jobs, with launches set for 2026.
The federal government has agreed to loan billions of dollars to satellite operator Telesat to support its work in developing the Lightspeed LEO network.
Telesat has lined up more than $3 billion in financing for Lightspeed so far, including a $1.1 billion investment from the Canadian government.