Full-Time

Retail Coach

Tiffany & Co.

Tiffany & Co.

Designs and sells luxury jewelry worldwide

No salary listed

Brisbane QLD, Australia

In Person

Evenings and weekends availability; travel as needed.

Bachelor's

Category
Retail (1)

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Requirements
  • Strong facilitation, communication, and interpersonal skills.
  • Ability to interact with all levels of employees.
  • Exhibits strong self-awareness.
  • Empowers team and holds self and others accountable.
  • Instills confidence and capacity to succeed.
  • Fosters a learning environment and mindset.
  • Embraces challenges and encourages others to do so.
  • Monday to Friday but willing to work evenings, weekends and travel as needed.
Responsibilities
  • Supporting our leadership teams to coach our Client Advisors, by monitoring and observing interactions on the sales floor and sharing on the go strengths and areas of development.
  • Coaching performance by partnering with store leaders to identify store opportunities through observation, sales dashboards and NPS scores.
  • Partnering with leadership and HR when reviewing sales and KPI performance of both the store and individual Client Advisors.
  • Deliver training programs on a range of client services, sales techniques, product training and involvement in new starter onboarding.
  • Assess and review the impact of training to further embed concepts learnt at formal training.
Desired Qualifications
  • Senior leadership experience in results driven, premium customer service businesses.
  • Jewelry and watch industry experience highly regarded.
  • Graduate gemologist degree or previous Gemological Association of Australia (GAA) or GIA course work is preferred.
  • Training and development experience (facilitation skills).

Tiffany & Co. designs, manufactures, and sells luxury jewelry, including diamond engagement rings, necklaces, bracelets, and earrings, as well as watches, fragrances, and accessories. It relies on a brand built on quality, craftsmanship, and exclusivity, selling through both retail stores and online channels to affluent customers. The company differentiates itself with a long-standing, recognizable brand and superior craftsmanship, offering curated luxury experiences. Its goal is to maintain and grow a globally prestigious luxury brand while delivering high-value products and a refined shopping experience.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

New York City, New York

Founded

1837

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Simplify Jobs

Simplify's Take

What believers are saying

  • LVMH said Tiffany drove 2026 jewelry growth, with HardWear up 75%.
  • DCAD opened Tiffany’s design residency on August 17, 2026, building future talent.
  • Tiffany reopened Indonesia stores in June 2026, restoring sales after a costly shutdown.

What critics are saying

  • Indonesia sealed three Jakarta stores in February 2026 over import violations.
  • Luxury demand in China remains volatile; Beijing expansion ties growth to one market.
  • LVMH owns Tiffany; persistent weak execution inside the conglomerate kills standalone strategic control.

What makes Tiffany & Co. unique

  • Tiffany’s HardWear and Knot collections anchor LVMH’s 2026 jewelry outperformance.
  • The Taikoo Li Sanlitun Beijing flagship turns heritage into immersive retail theater.
  • Jean Schlumberger designs give Tiffany an unmatched archive for modern product reinvention.

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Benefits

Flexible Work Hours

Company News

Packaging Gateway
Aug 21st, 2026
How four packaging designs became icons.

How four packaging designs became icons. Four iconic packaging designs show how colour, functionality, user experience and structural form can turn everyday containers into enduring brand assets. Packaging can do far more than protect a product. The right colour, shape, opening mechanism or material can make a pack easier to use, instantly recognisable and closely associated with the brand it represents. Tiffany & Co.'s Blue Box, Heinz's upside-down ketchup bottle, Apple's unboxing experience and Coca-Cola's contour bottle took very different routes to becoming packaging icons. Together, they show how purposeful design can turn an everyday container into a lasting brand asset. Their success rests on four different strengths: colour, functionality, experience and shape. Tiffany turns colour into a brand asset. Few packages are as recognisable from colour alone as the Tiffany Blue Box. The story of its distinctive colour dates to 1845, when Charles Lewis Tiffany selected the shade for the cover of Tiffany & Co.'s Blue Book catalogue. The colour subsequently became closely associated with the jewellery house and its packaging. Tiffany says its Blue Box was introduced in 1886, the same year the company launched its Tiffany Setting engagement ring. What distinguishes the packaging is not simply the choice of blue, but the consistency with which Tiffany has used the colour as a visual asset over generations. Tiffany trademarked the colour in 1998. In 2001, Pantone standardised it as a custom shade known as "1837 Blue", referencing the year Tiffany was founded. The result is packaging that can communicate the brand before the product inside is revealed. Colour becomes more than decoration: it performs an identification function normally associated with a name or logo. Tiffany has also updated its packaging materials without abandoning its distinctive visual identity. The company says its current Blue Boxes contain 75% recycled paper, while its blue bags are made from 100% recycled paper. Both are FSC-certified. The broader lesson goes beyond colour selection. A distinctive packaging element can become a valuable brand asset when it is recognisable, consistently applied and closely connected to the product experience. Tiffany also shows how packaging materials can evolve while a core visual identity remains intact. Heinz redesigns the bottle around consumer behaviour. Heinz took a different route, using packaging design to address a familiar usability challenge. The upside-down Heinz Easy Squeeze bottle was introduced in the US in 2002. Its squeezable PET body stood on its closure, keeping ketchup close to the dispensing end and making the product easier to dispense. The design incorporated a dispensing valve to help control the flow. The significance of the design lies in the way it responded to consumer behaviour. Rather than asking people to change how they handled ketchup, the package was redesigned around the way they wanted to use the product. The format also illustrates the importance of treating packaging as a complete system. The bottle body, orientation, closure and dispensing mechanism all have to work together for an inverted pack to perform effectively. The broader principle remains relevant to packaging development today. Innovation does not necessarily require an entirely new format. Removing a small but persistent point of friction from an established consumer routine can change the way a product is used. The Heinz bottle also shows how functionality can become part of brand identity. Its unusual orientation makes the package distinctive on the shelf while giving consumers a functional reason for the design. Apple makes opening part of the product experience. Apple has approached packaging from another direction, treating the act of opening a pack as part of the overall product experience. A 2012 report in Packaging News, based on reporting from Adam Lashinsky's book Inside Apple, described a dedicated packaging room where Apple designers developed and tested prototypes. The report said designers repeatedly opened prototype boxes to refine the experience of revealing the product. The package shapes the sequence in which a customer encounters the product: the exterior, opening mechanism, internal arrangement, accessories and, finally, the device itself. Opening therefore becomes something that can be deliberately designed rather than simply a means of accessing the product. That approach remains visible in Apple's packaging engineering work. The company's packaging engineering roles have referred specifically to developing the "unboxing" experience and testing packaging as part of the introduction of its products. This places seemingly minor details - such as the resistance of a lid, the position of a pull tab and the order in which components are revealed - within the wider product experience. Pack architecture and opening sequence become design considerations alongside protection, logistics and material efficiency. The principle is particularly relevant to e-commerce, where consumers may encounter a physical product for the first time when a delivery arrives at their home. Packaging can provide a controlled brand interaction immediately before the customer begins using the product. Apple's example shows how packaging can extend product design beyond the object inside the box. When the opening sequence is considered deliberately, the pack becomes part of the consumer's first interaction with the product. Coca-Cola turns bottle shape into brand recognition. Coca-Cola's contour bottle demonstrates how structural packaging design can become a powerful form of brand identification. In the early 20th century, Coca-Cola and its bottlers faced competition from imitation products. In 1915, the Coca-Cola Bottling Association sought a distinctive bottle that would differentiate the drink from competitors. The brief called for a design that could be recognised by touch and identified even if broken. The Root Glass Company in Terre Haute, Indiana, developed the resulting bottle. It was patented in November 1915 and entered production the following year. Its distinctive fluted form was inspired by an illustration of the cacao pod. The designers had been looking for imagery associated with ingredients they believed were connected with Coca-Cola. The structural design did more than differentiate the product on the shelf. Its silhouette gradually became a shorthand for the brand, demonstrating that recognition does not have to depend entirely on graphics, labels or logos. The contour bottle was later granted trademark protection in the US. Coca-Cola has also cited a 1949 study in which fewer than 1% of Americans surveyed were unable to identify the bottle by its shape alone. The history illustrates how structural packaging can acquire value over time. A bottle developed in 1915 to distinguish a product from imitators had, within several decades, become recognisable enough for its physical form to function as a protected brand asset. More than a century after its development, the contour form remains part of Coca-Cola's visual identity. The company marked the bottle's 110th anniversary in 2025, highlighting the longevity of a design originally created to distinguish the product from imitators. The contour bottle demonstrates that structural packaging can do more than contain and protect a product. In the strongest cases, the physical form of a pack can become as recognisable as the branding applied to its surface. Four routes to iconic packaging. These four designs took different routes to becoming packaging icons. Tiffany used colour and presentation to reinforce its identity. Heinz used functionality to address a consumer need. Apple made experience part of the package. Coca-Cola used shape to create distinctive brand recognition. Their longevity points to a common principle: memorable packaging is rarely distinctive for appearance alone. It solves a problem, shapes an experience or creates recognition. For today's packaging designers and brand owners, materials, technologies and sustainability requirements will continue to evolve. The underlying challenge remains much the same: packaging must perform its practical functions while giving consumers a reason to recognise it, use it or remember it. The strongest examples show what happens when those objectives come together. The container does not simply carry the brand. It becomes part of the brand itself. Give your business an edge with its leading industry insights.

WellMade Network FZC LLC
Aug 18th, 2026
DCAD and Tiffany & Co. launch new design residency in Abu Dhabi.

DCAD and Tiffany & Co. launch new design residency in Abu Dhabi. DCAD partners with Tiffany & Co. to nurture emerging Jewelry and watch designers through a specialised residency and global professional opportunities. Abu Dhabi: Design Commission Abu Dhabi (DCAD), under the chairmanship of Her Highness Sheikha Shamsa bint Hamdan bin Mohammed Al Nahyan, has announced a landmark partnership with Tiffany & Co. to launch the Tiffany & Co. Design Residency Program, a specialized initiative focused on Jewelry and watch design. The new residency forms part of DCAD's efforts to establish Abu Dhabi as a global hub for design, creativity and cultural innovation. It will bring together Emirati culture, architecture and artistic heritage with Tiffany & Co.'s nearly two centuries of experience in design and craftsmanship. The program aims to support emerging designers by providing training in the conceptual, creative and technical aspects of Jewelry and watch design. Participants will explore materials, research, experimentation and design thinking while developing their individual creative identities. Through mentorship sessions, workshops and an immersive educational program led by Tiffany & Co., residents will gain practical knowledge and creative methodologies to transform ideas into contemporary Jewelry and watch concepts. The initiative also strengthens DCAD's focus on creating long-term professional opportunities for local talent through partnerships with leading international creative institutions. Ten residents will be selected through an open call running from August 17 to September 20, 2026. The program is open to UAE residents of all nationalities who have foundational knowledge of jewellery and/or watch design. Applicants can submit their applications and portfolios through the DCAD website. The residency will run from November 2026 to April 2027, with weekly sessions held every Saturday at a dedicated venue in Abu Dhabi. The program will conclude with a Capstone Exhibition in May 2027, where participants will present their final projects within Abu Dhabi's cultural landscape. As part of the program's professional development opportunities, the three highest-performing participants will receive a three-month internship at Tiffany & Co.'s New York headquarters from June to August 2027. The partnership represents another step in DCAD's efforts to develop Abu Dhabi's creative infrastructure by combining education, international collaboration and career pathways. By introducing specialized opportunities in Jewelry and watch design, the residency is expected to contribute to the growth of the emirate's creative economy while supporting the next generation of design talent.

FashionUnited
Aug 7th, 2026
Birkenstock: LVMH heir Alexandre Arnault leaves board of directors.

Birkenstock: LVMH heir Alexandre Arnault leaves board of directors. 4 hours ago Automated translation Read the original in German Footwear brand Birkenstock is set to reshuffle its board of directors. Alexandre Arnault, son of LVMH chairman and majority shareholder Bernard Arnault, has resigned from his position effective August 6, 2026, due to professional commitments. The company announced that a search for a replacement is already underway. The board of directors plans to approve the new appointment at an upcoming meeting once a suitable candidate has been found. Chairman of the board Michael Chu thanked Arnault for his five years of service. He noted that Arnault enriched the board with his experience and commitment to the brand during a crucial phase of the company's development. Chu also emphasised that strategic investor Financière Agache, the Arnault family's investment company and a strategic investor in Birkenstock, will remain closely associated with the brand following Arnault's departure. Alexandre Arnault explained his resignation was due to growing professional commitments. He cited the same reason when he resigned from his position on the board of directors at Moncler in July. Arnault was previously the CEO of Rimowa and subsequently moved to Tiffany & Co., where he took a leading role in repositioning the brand. Since 2025, he has been the deputy CEO of the Moët Hennessy wine division within the LVMH group. Birkenstock is majority-owned by the private equity firm L Catterton, in which the Arnault family holds a stake through Financière Agache and LVMH. The company's operational headquarters are in Linz am Rhein, Germany, while the publicly listed holding company, Birkenstock Holding plc, is based in London. Alexandre Arnault Bernard Arnault Birkenstock

Business Insider
Jul 28th, 2026
Tiffany drives LVMH's $5.9B jewellery growth with 75% HardWear sales surge

LVMH's watches and jewellery division grew 9% in the latest half-year, driven by strong performance from Tiffany & Co., which the French luxury conglomerate acquired for $15.8 billion in 2020. CEO Bernard Arnault said Tiffany's HardWear and Knot collections grew 75% and 50% respectively over six months. The American jeweller's pivot towards gold and high jewellery, announced in January, is paying off. Tiffany is also renovating retail stores, with 40% refurbished so far. The division, which earned €5.23 billion in six months, was further boosted by Bulgari's success with high jewellery and watches. The results offer hope for LVMH after several difficult quarters marked by post-pandemic spending pullbacks and economic pressures in China.

DCLA
Jun 14th, 2026
opens Stores after $6m Fine

opens stores after $6m fine. Tiffany & Co has been allowed to re-open three stores in Indonesia, after paying a $6.1 million fine for alleged import violations. They were closed in February by customs authorities pending checks on whether the company had paid levies on imported goods. The Jakarta Customs and Excise Directorate General subsequently conducted an audit and issued a bill for Rp 97.49 billion (USD 6.1 million) for Tiffany & Co's alleged customs violations, including administrative sanctions and unpaid taxes such as import duties, VAT, and income tax. Tiffany & Co, part of the LVMH conglomerate, paid the fine and agreed to comply with all applicable laws and regulations, but has made no admission of wrongdoing. Indonesia's finance minister Purbaya Yudhi Sadewa personally oversaw the removal of the customs seal at the Plaza Indonesia store on 8 June. He has been at the forefront of a very public crackdown on undeclared high-value goods and his presence is seen as a clear warning to other luxury brands. The Tiffany case is not isolated. Bening Luxury, a Jakarta-based diamond jewelry store, was closed at around the same time and remains closed, also over suspected customs. DCLA Diamond Exchange has reached out to Tiffany & Co for comment. DCLA is Australia's internationally accredited diamond grading laboratory, the trusted source for elite diamond certification, education, and resale services. Contact. * [email protected] * +61 2 9261 2104 * Suite 901, Level 9, Citisite House 155 Castlereagh Street, Sydney NSW 2000 (C) 2026. Created for free using WordPress and Kubio