Administrative Operations Intern

INTERNSHIP: Appalachian Pregnancy Care Center (APCC) Administrative Operations Assistant - FWS

Division: Academic Affairs

Department: Career Pathways

Experience: Entry-level

Job Code:  FWSINTAPCCAO         Ellucian:  FWS INT APCC Admin Ops

Supervisor/Reports To: Kay Hammond (APCC)/Angela Lockhart (UPIKE)

Location:  Off Campus  118 Loraine Street | Pikeville, KY

Internship Window: Fall or Spring Semester

Must be a registered UPIKE Student

The Administrative Operations Intern will support the daily functions of the center by optimizing office workflows, managing digital information, and enhancing communication strategies. This role is ideal for students looking to apply business theory, IT skills, and communication strategies within a mission-driven nonprofit environment.

Organization Description: The Appalachian Pregnancy Care Center offers a comprehensive system of support and service for women experiencing unplanned pregnancies and their newborns. It provides necessary pre- and post-natal education resources and helps new mothers avoid the pitfalls that often accompany an unplanned or unwanted pregnancy. APCC connects clients with a broad-based network of support agencies in their community and helps mothers make positive choices involving their and their babies’ health. APCC counsels the mothers about financial and educational options and helps them maintain stability, working with the entire family unit.

Internship Responsibilities and Career Competencies:

• Data and Records Management: Maintain and audit client/donor databases; ensure digital filing systems are organized and secure. (T, CT)

• Digital Communications: Draft, update, and manage media content to increase community awareness. (C, CSD)
• Process Optimization: Propose tech-based solutions to optimize office workflows (e.g., intake forms, supply tracking). (T, CT, CSD)
• Vendor and Donor Relations: Assist in coordinating logistics for fundraising events; communicate professionally with community partners and vendors. (P, C, L)
• Resource Coordination: Assist with organization of office and client supplies. (CTR, CT)
• Team Collaboration: Participate in staff meetings and collaborate on center-wide projects. (T, P, C)

Competencies/Skills: Communication (C), Teamwork (TW), Professionalism (P), Career & Self Development (CSD), Critical Thinking (CT), Community Transformation (CTR), Leadership (L), Technology (T)

Qualifications: A current UPIKE student with interest/major/minor in Business Management, Communications, Marketing, Information Technology, or a related field.

Other Skills: Attention to detail, strong active listening abilities, written & verbal communication, customer focused, willingness to learn new things, organizational efficiency, flexibility with daily tasks. Focus on confidentiality. Proficiency in Microsoft 365 or Google Workspace. Experience with Canva is a plus.

Work Schedule: Tu-F 10am-4pm, some events that are on weekends and/or outside of these hours. Hours will be pre-determined upon communication between intern and supervisor.

Physical Demands: Keyboarding, Reaching/Handling, Stooping/Kneeling, Lifting/Carrying, Walking moderate distances

Number of Positions: 1-2

Pay Rate: Beginning at $8.75/hour

Location: 118 Loraine Street | Pikeville, KY

Additional Comments:Student must work a minimum of 80 hours in the semester. Student must enroll concurrently into CVL 401: Integrated Internship Experience and successfully complete this course.
Student must work a minimum of 80 hours in the semester. Student must enroll concurrently into CVL 401: Integrated Internship Experience and successfully complete this course. Upon hire, the intern must register for the Internship course. To receive course credit, students will complete assignments concurrently with internship work. Students are required to work a total minimum of 80 hours and will eligible for the following credit hours: 80-119 hours of work + course completion = 2 credit hours; 120-159 hours of work + course completion = 3 credit hours; 160-199 hours of work + course completion = 4 credit hours; 200-239 hours of work + course completion = 5 credit hours; 240+ hours of work = 6 credit hours. Summer interns in this position cannot exceed 40 hours of work per week.

Application Notes: Resumes and applications will be reviewed to determine if you meet the required qualifications for the position. If it is determined that you meet the required qualifications, your application materials will be used to identify a top group of the most highly qualified candidates. The University of Pikeville is an equal opportunity employer committed to assembling a diverse, broadly trained faculty and staff. The University of Pikeville does not discriminate on the basis of race, ethnicity, color, sex, gender, gender identity, sexual orientation, religion, national origin, age or disabilities in its programs, activities, hiring, or the admission of students.