About the Job:

As a Developer Educator, you’ll serve developers by inspiring and equipping them to build with LaunchDarkly. Technical tutorials, code samples, demo applications, documentation, prototypes / proofs of concept applications, and speaking at online and offline events are all in your purview. Your focus areas among these will depend on your skills and how you can best serve software developers in your programming community

Responsibilities:

• Write code that enables developers to be successful with LaunchDarkly. This code may be part of our documentation, technical tutorials on the blog, an open source project, or another developer service, but regardless of where it ends up, you’re figuring out how to inspire and equip developers with code that makes it as easy as possible for them to get to success. 

• Work closely with the Product team to ensure that our products are developer-centric and that we get the details right for them.

• Mentor other Developer Educators and Developer Experience Engineers on the team. We have a lot of raw talent on the team that can develop into great senior leaders of their own with the right guidance, both in technical areas and more broadly in doing right by our colleagues and customers.

• Assist our docs team in determining the information architecture for our documentation, and work with them to execute on it. We aim to get developers to “aha!” with LaunchDarkly as quickly as possible, and then equip them to adopt increasingly advanced features of our platform.

• Create projects & tutorials with our API and interact with developers in our community. You will both create tutorials yourself and work with others to expand the number of high quality tutorials on the blog.

• Determine the current and future direction of our developer outreach channels such as blog, docs, YouTube, social, Discord and others. We aim to drive the business by doing right by our technical audience and serving those that need to build with our product. Figuring out how to constantly improve how we serve these users is critical to success in this role and to the company’s trajectory.

Qualifications:

• Expertise in at least one programming language such as JavaScript/TypeScript, Java, Python, C#, or PHP

• Firsthand knowledge of DevOps, modern software development, and the software development space.

• Self-starter attitude, empathetic, and motivated to serve developers and make the colleagues around you better

About LaunchDarkly:

Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. 

The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:

• Improving the velocity and stability of software releases, without the fear of end customer outages
• Delivering targeted experiences by easily personalizing features to customer cohorts
• Maximizing the business impact of every feature through the ability to experiment and optimize
• Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
• Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability

At LaunchDarkly, we believe in the power of teams. We’re building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at [email protected]. 

One of our company values is ’Widen the Circle’. Which means we seek out diversity of perspectives to get better results. We understand everyone has their own unique talents and experiences. We encourage you to apply to this role even if you don’t think you meet 100% of the qualifications outlined above. We can find out together if it’s the right match for your skillset.

Do you need a disability accommodation?

Fill out this accommodations request form and someone from our People Operations team will contact you for assistance.