Full-Time

Manager of Implementation

Confirmed live in the last 24 hours

MaintainX

MaintainX

501-1,000 employees

SaaS platform for maintenance management

Industrial & Manufacturing
Enterprise Software
AI & Machine Learning

Senior

Montreal, QC, Canada + 1 more

More locations: Toronto, ON, Canada

Category
Quality Control & Compliance
Supply Chain Management
Operations & Logistics
Requirements
  • Bachelor's degree in Engineering or a related field.
  • Proven experience (5 years) in software implementation, a focus on the SMB or Mid-Market segment is a plus.
  • Proven experience leading teams.
  • Previous experience in an engineering environment (manufacturing and industrial space is a plus).
  • Strong project management skills, with the ability to manage multiple projects simultaneously.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with both technical and non-technical stakeholders.
  • Problem-solving mindset and the ability to think strategically while also being detail-oriented.
  • Familiarity with software development methodologies and best practices.
  • Proficiency in relevant software tools and platforms used for project management, communication, and documentation.
Responsibilities
  • Oversee and remain accountable for the full implementation process for clients, from start to post-support.
  • Manage project plans, timelines, and budgets to ensure timely, within-scope delivery.
  • Lead, train, and mentor a team of implementation specialists, fostering a collaborative environment.
  • Assign tasks, set priorities, and track project progress.
  • Partner with sales for smooth client transition to implementation and support.
  • Collaborate with the product team to refine software based on client feedback.
  • Maintain quality and accuracy of software configurations; resolve challenges proactively.
  • Continuously improve the implementation process by incorporating industry best practices.

MaintainX provides a digital platform designed for maintenance and operations management, primarily targeting industrial clients in sectors like manufacturing and food and beverage. The platform operates as a software-as-a-service (SaaS) solution, enabling businesses to track both reactive maintenance (fixing issues as they arise) and preventive maintenance (conducting regular checks to avoid problems). MaintainX enhances operational efficiency by incorporating artificial intelligence for tasks such as real-time inventory management and asset management. Unlike many competitors, MaintainX offers an open API for easy integration with existing systems and provides educational resources through its Academy to help clients fully utilize the platform. The company's goal is to drive digital transformation in maintenance and operations, improving productivity and reducing manual work for its users.

Company Stage

Series C

Total Funding

$90.3M

Headquarters

San Francisco, California

Founded

2018

Growth & Insights
Headcount

6 month growth

17%

1 year growth

86%

2 year growth

227%
Simplify Jobs

Simplify's Take

What believers are saying

  • MaintainX raised $50M in Series C funding, boosting its growth potential.
  • The global maintenance management software market is projected to grow at a 9.5% CAGR.
  • Increased IoT adoption in industrial sectors drives demand for MaintainX's solutions.

What critics are saying

  • Emerging startups offering similar solutions could erode MaintainX's market share.
  • Economic downturns may affect subscription renewals and new client acquisitions.
  • Data privacy regulations could impose additional compliance costs for international expansion.

What makes MaintainX unique

  • MaintainX offers a modern, IoT-enabled solution for maintenance and operations teams.
  • The platform integrates AI to enhance predictive maintenance and operational efficiency.
  • MaintainX provides an open API for seamless integration with existing business systems.

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