Full-Time

Residential Counselor

Brain Injury

Deadline 3/11/27
Vinfen

Vinfen

1,001-5,000 employees

Health and human services for disabilities

Compensation Overview

$21.27/hr

North Andover, MA, USA

In Person

Category
Customer Experience & Support (1)
Required Skills
CPR
Medication Administration
First Aid

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Requirements
  • At least one year of experience and/or training in a related function is preferred.
  • A high school diploma or equivalent is required.
  • A valid driver's license is required, with at least one year of U.S. driving history, adequate insurance if using a personal vehicle, a safe driving record, and successful completion of a driver's screening background check.
  • The employee must be at least 21 years of age.
  • The employee must be able to perform physically active work, including standing, walking, bending, kneeling, stooping, crouching, crawling, climbing, lifting at least 25 pounds or using a two-person lift, and assisting clients with activities of daily living.
  • The employee must be able to operate a computer, calculator, copier, and printer.
  • The employee must be able to communicate with clients, staff, and external representatives in oral and written formats.
  • CPR certification is required within two weeks of hire.
  • First Aid certification is required within two weeks of hire.
  • Medication Administration Program certification is required within 150 days of hire.
  • Positive Behavior Supports Tier 1 certification is required within 150 days of hire.
  • Safety Care certification is required within 90 days of hire.
Responsibilities
  • Provide individual and group support to people served in a residential program for individuals with brain injuries.
  • Teach skills that enhance independence, quality of life, self-advocacy, and meaningful community participation.
  • Maintain a safe, secure, and clean residential environment.
  • Support individuals in accessing community-based supports and resources.
  • Plan recreational and social activities that promote social inclusion and emotional well-being.
  • Support individuals with assistive technology and adaptive equipment to augment communication, access the community, and live more independently.
  • Support individuals in obtaining, maintaining, and developing work, volunteer, and other community-engagement opportunities.
  • Support individuals and their families in maintaining strong partnerships with staff and other involved parties.
  • Provide training and support involving rehabilitative and behavioral interventions, fire and safety regulations, appointment scheduling, money management, activities of daily living, grocery shopping, meal planning and cooking, household chores, and use of generic resources.
  • Perform hands-on tasks required to implement support plans.
  • Provide transportation as necessary.
  • Assess the physical and emotional status of individuals and report changes to a supervisor.
  • Monitor individual funds as needed.
  • Maintain individual records, collect behavioral and academic data, write progress notes, and document incidents, programs, and routine activities in communication logs.
  • Procure, store, administer, document, and dispose of medication in accordance with Medication Administration Program requirements, funding-source regulations, and company policy.
  • Communicate with program nurses, case managers, Visiting Nurses Association representatives, and other interested parties.
  • Participate in mandated training and staff meetings.
  • Ensure compliance with internal and external regulatory policies, procedures, and standards.
  • Maintain home safety and perform housekeeping, snow shoveling, and trash removal as necessary.
  • Complete communication logs, community membership logs, activity schedules, and other paperwork.
  • Provide shift coverage in other homes or programs as assigned.
  • Function as a human rights advocate, provide physical intervention and First Aid during behavioral or medical emergencies, and report to the Disabled Persons Protection Commission.
  • Assist in developing, implementing, and documenting treatment, including Individual Support Plans, person-centered support plans, and clinical programs.
Desired Qualifications
  • Knowledge and use of advocacy techniques.
  • Knowledge of different communication styles, empowerment and self-advocacy techniques, participatory planning techniques, physical personal-management skills, household-management skills, and crisis-intervention techniques.
  • Knowledge and proven ability to promote family partnerships and social inclusion while supporting individual choices.
  • Knowledge and proven ability to implement Positive Behavior Supports treatment programs.
  • Sensitivity to cultural, religious, racial, disability, and gender issues.
  • Participatory, collaborative, and teaching skills.
  • Ability to work independently and as part of an interdisciplinary team.
  • Ability to adapt communication to a variety of individuals through different communication styles.
  • Ability to work professionally and confidentially.
  • Ability to learn and practice new skills consistently.
  • A Certified Brain Injury Specialist certification may be requested.

Vinfen provides health and human services to adolescents and adults with disabilities or life challenges. It operates more than 200 locations in Massachusetts and Connecticut and offers a range of evidence-based programs, including recovery support, supported living, habilitation, education, employment services, clinical care, and peer support. How the product works: Vinfen delivers these services through coordinated programs and teams at community sites and partners, helping people gain skills, live more independently, and participate in daily life. How it differs from competitors: Its large, regional network covers a broad continuum of care—from clinical treatment to housing and employment—across both youths and adults, using evidence-based approaches and integrated supports. What the company aims to achieve: to improve quality of life, independence, and meaningful community participation for people with disabilities or life challenges.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

1977

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Simplify Jobs

Simplify's Take

What believers are saying

  • The Restoration Center won expanded state backing, including FY26 and FY27 ORRF funding.
  • Vinfen raised more than $120,000 at Gateway Arts in July 2026, showing community support.
  • The company keeps launching public-facing programs, including board scholarships and advocacy events in 2026.

What critics are saying

  • Massachusetts delayed the Restoration Center; opening uncertainty pushed contract budgeting into 2028.
  • Active job postings fell 13.6% in 2026, signaling slower hiring momentum.
  • Vinfen depends on state reimbursements; contract changes or payment delays threaten service continuity.

What makes Vinfen unique

  • Vinfen runs Massachusetts behavioral health, disability, and crisis services across 2,163 employees in 2026.
  • Its Lowell Restoration Center opened March 31, 2026, bundling respite, peer support, and triage.
  • Vinfen’s 2025 annual report shows $295.7 million revenue and $89.2 million net assets.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Pet Insurance

Paid Vacation

Paid Holidays

Paid Sick Leave

Tuition Reimbursement

Employee Referral Bonus

Employee Discounts