Full-Time

Compliance Manager

Confirmed live in the last 24 hours

ActiveCampaign

ActiveCampaign

501-1,000 employees

Customer experience automation platform for businesses

Compensation Overview

$122.4k - $168.3k/yr

Senior

Chicago, IL, USA

In Person

Category
Risk & Compliance
Legal & Compliance
Required Skills
Risk Management
Requirements
  • Proven experience (5+ years) in a leadership or senior role within information technology/security compliance, specifically with a strong track record in cloud-based SaaS solutions and an immediate focus on establishing and maintaining SOC 2 Type 2 controls.
  • BS in Computer Science, Information Systems, IT, or equivalent practical experience.
  • Demonstrated ability to assess, realign, and significantly improve a compliance department, including successfully introducing and implementing new technical controls and processes.
  • Exceptional written and verbal communication skills, with the ability to articulate complex technical and compliance concepts clearly and persuasively to diverse audiences, from technical teams to executive leadership and external auditors.
  • Deep expertise in ISMS governance models (e.g., NIST, ISO 27001), information security roles, and a hands-on ability to design, implement, and validate security controls (ISO, ITIL, NIST, PCI, SOC).
  • Strong, practical risk management and auditing experience, with an ability to identify, assess, and mitigate complex security risks.
  • In-depth knowledge and practical experience with data privacy regulations such as GDPR and Privacy Shield.
  • A strong history of defining, driving, and executing a program vision with clear milestones and measurable outcomes, even in ambiguous environments.
Responsibilities
  • Strategically rebuild and lead the enterprise-level ISMS program, including the comprehensive development, refinement, and ongoing management of policies and procedures.
  • Drive the success achievement of continuous maintenance ISO and SOC2 compliance, with an immediate focus on assessing existing gaps, implementing new technical controls, and demonstrating their effectiveness.
  • Collaborate extensively with cross-functional teams to streamline internal audit processes and efficiently gather evidence for security controls, fostering a culture of shared responsibility.
  • Introduce, explain, and implement new technical controls and compliance best practices, ensuring they are integrated effectively within our SaaS application environment.
  • Proactively manage and execute multiple simultaneous compliance initiatives, ensuring clarity, progress, and alignment with strategic goals.
  • Develop and maintain a comprehensive, easily accessible security and compliance knowledge base to empower efficient responses to information security questionnaires (ISQs) and RFIs from customers, partners, and vendors.
  • Prepare and present actionable metrics and KPIs on the effectiveness of compliance programs, demonstrating tangible improvements and program health.
  • Lead and strategically evolve the ISO 27001 program, collaborating seamlessly with internal and external auditors to ensure continuous certification.
  • Strategically schedule and oversee third-party penetration testing, vulnerability monitoring, security audits, and comprehensive risk assessments.
  • Regularly audit and evaluate company performance against information security standards, identifying areas for improvement and driving corrective actions.
  • Lead the operational risk board, maintain a dynamic risk registry, and drive risk mitigation strategies.
  • Proactively assist with the development, rollout, and delivery or impactful security awareness training across the organization.
Desired Qualifications
  • Experience with data visualization tools like Looker, Tableau, etc. is a plus.
  • Basic scripting skills (e.g., Python) for data analysis or automation is a bonus.
  • Experience in training, mentoring, or leading other compliance professionals is preferred.

ActiveCampaign is a customer experience automation platform that helps businesses connect with their customers more effectively. The platform integrates sales, marketing, and customer service functions, allowing companies to automate and personalize their interactions with customers across different channels throughout the customer lifecycle. ActiveCampaign serves a variety of industries, including travel, healthcare, and real estate, focusing on businesses that want to improve customer engagement and streamline operations. The service operates on a subscription model, where clients pay a recurring fee to access tools for email marketing, customer relationship management (CRM), and marketing automation. Unique to ActiveCampaign are its pre-built automation recipes, which are templates that help businesses quickly set up tailored automated workflows. The company's goal is to enhance customer experience and support business growth through effective automation.

Company Size

501-1,000

Company Stage

Series C

Total Funding

$360M

Headquarters

Chicago, Illinois

Founded

2003

Simplify Jobs

Simplify's Take

What believers are saying

  • ActiveCampaign's Active Intelligence transforms AI-driven marketing automation.
  • Partnership with Wix boosts customer engagement and marketing automation.
  • Recognition by G2 as a top software company enhances brand credibility.

What critics are saying

  • Integration of Hilos may require significant resources and time.
  • New executive appointments could lead to strategic shifts disrupting operations.
  • Dependency on Wix partnership may impact services if Wix changes strategy.

What makes ActiveCampaign unique

  • ActiveCampaign offers 800+ pre-built automation for diverse business needs.
  • The platform integrates sales, marketing, and customer service for seamless customer interactions.
  • ActiveCampaign's acquisition of Hilos enhances its WhatsApp automation capabilities.

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Benefits

Health Insurance

Unlimited Paid Time Off

401(k) Company Match

401(k) Retirement Plan

Mental Health Support

Professional Development Budget

Home Office Stipend

Sabbatical Leave

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

-1%
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