Full-Time

Director – Trust & Safety

Vimeo

Vimeo

1,001-5,000 employees

Video sharing platform


$135,000 - $205,500

Bonus, RSUs

Senior

New York, NY, USA

Required Skills
Communications
Data Analysis
Requirements
  • 6-8+ years of overall experience in Trust & Safety with technology or SaaS experience preferred
  • Experience managing senior contributors and managers as well as matrixed and outsourced resources
  • Experience interfacing with Business, Legal, Engineering and Product teams
  • Extremely high EQ with sensitivity and respect for other cultures, religions and orientations
  • Track record of proven results in fast paced and demanding work environments
  • In depth knowledge of content moderation, legal compliance and abuse protection practices and industry standards
  • Experience with escalation and crisis management and ownership
  • Extensive experience with data analysis, insights, visualization and communication
Responsibilities
  • Be responsible for global Trust & Safety operations and customer experience
  • Manage and deliver on Trust & Safety work through a combination of direct team members and matrixed regional resources
  • Build out and be accountable for all Trust & Safety user experience and performance metrics globally
  • Define, launch and manage cross functional strategic projects to ensure continued operational rigor and improvement globally
  • Act as a global escalation point respond to emergency content safety-related cases and provide suitable follow-up root cause and corrective action plans

Vimeo was created as a place for creative pros to beautifully and easily show off their work. Today, Vimeo is much more than a viewing destination. It's a start-to-finish video platform giving creative professionals, businesses and organizations everything they need to make and market amazing, impactful videos.

Company Stage

Seed

Total Funding

$174.5M

Headquarters

New York, New York

Founded

2004

Growth & Insights
Headcount

6 month growth

-2%

1 year growth

0%

2 year growth

-8%

Benefits

Unlimited paid time off

Company-matched 401k

Medical and dental

Daily breakfast, plus snacks and drinks aplenty

Company outings and events

Tuition reimbursement

Company equity

Company-matched charitable donations

Parental leave and adoption assistance