Simplify Logo

Full-Time

Head of Account Management Americas

d/f/m

Posted on 5/2/2024

Vivenu

Vivenu

51-200 employees

Unified ticketing platform with customization API

Senior

Tampa, FL, USA

Category
Customer Success Management
Strategic Account Management
Sales & Account Management
Requirements
  • Substantial background in leadership and team management
  • Agility in adapting to a rapidly scaling environment
  • Significant industry experience in ticketing and events industry
  • Expertise in managing CRM systems and ticketing platforms
  • Experience managing a portfolio of clients
  • Broad knowledge across multiple industry verticals
Responsibilities
  • Cultivate team culture
  • Manage Account Managers and Leads
  • Champion customer-centricity
  • Identify and address team roadblocks
  • Collaborate with leadership team
  • Anticipate staffing and customer needs
  • Facilitate onboarding and training
  • Participate in client visits
  • Step in as Account Manager for clients

vivenu offers a unified ticketing platform with a powerful API for customization and integration, catering to various events and industries such as sports, festivals, music, and conferences. The platform focuses on customer empowerment, independence, and effortless management, marketing, and analysis of ticket sales, with a strong emphasis on scalability and simplicity.

Company Stage

Series B

Total Funding

$66.5M

Headquarters

Düsseldorf, Germany

Founded

2018

Growth & Insights
Headcount

6 month growth

8%

1 year growth

32%

2 year growth

134%
INACTIVE