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Senior Network Engineer
Updated on 3/30/2023
Houston, TX, USA • Washington, DC, USA • Miami, FL, USA • Dallas, TX...
Experience Level
  • Associate or Bachelor's in Computer Science, Engineering, or related field or equivalent experience
  • 5+ years' relevant functional experience in network support role
  • Experience with multivendor global enterprise environment
  • Experience in:
  • Supporting large/medium scale global networks and documentation
  • SDN and SD-WAN
  • Cisco switching and routing platforms such as Cisco Nexus, Cisco Catalyst, Cisco ISR and ASR
  • OSI or TCP/IP model
  • Dynamic routing (BGP, EIGRP and OSPF)
  • Technical areas: Networking Protocols/Services BGP, OSPF, IPSec, GRE, HSRP/VRRP, NAT/PAT, SNMP, MPLS, VoIP, SIP, VPLS, QoS, T1, DS3, Ethernet, Firewalls, SDN, SDA and Cisco DNA
  • Cisco network infrastructure
  • Wireless protocols (802.11) and Cisco Wireless Controllers
  • Preferred experience in network load balancers such as Citrix NetScaler, Network Security, Cisco ASA and Palo Alto firewall platforms
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies
  • Remote position with a preference for East Coast or Central United States
  • Participate in proactive service management and incident response for elimination and mitigation of operational impact to customers
  • Provide a timely and professional response to customer communications, perform detailed problem diagnoses on faulty systems, ensure service restoration or alternate service configurations and resolve network or platform problems
  • Develop operational playbooks for supporting various network technologies
  • Perform proactive network analysis to ensure network integrity and performance are at an optimal state
  • Provide Performance Monitoring of services. Utilize internal and external management system tools to provide network and usage analysis by monitoring network devices
  • Focus on the day-to-day operational success of the Network Operation team
  • Provide expert root cause and corrective action to resolve all operational issues found across network infrastructure architectures and hardware platforms
  • Work closely with the Network Engineering team and ensure alignment of New Product Introduction (NPI), operational integration, and operational support strategy
  • Ensure the stable performance of the systems through the monitoring, analysis, identification, and resolution of issues. Ensure problems are diagnosed and resolved in a timely manner
  • Perform operational tasks and provide Tier 1-3 support on technologies such as
  • Cisco Nexus and Catalyst routing and switching platforms
  • Cisco ASR and Viptela
  • Cisco ASA and Palo Alto firewall platforms
  • Cisco Wireless Access Points and Controllers
  • Perform network configuration changes of various data equipment such as routers, switches, firewalls
  • Analyze business requirements to develop technical network solutions and their framework
Desired Qualifications
  • CCNA or CCNP certification or equivalent is a plus

10,001+ employees

Innovative water solutions
Company Overview
Xylem helps consumers solve water. The company works to bring clean water, sanitation and hygiene education to schools and communities in emerging markets, and respond with water solutions when disaster strikes around the globe
  • Professional Development – To advance the capabilities of our people, we offer a wide variety of experiences to support our employees’ professional growth and continuous learning.
  • Total Rewards – We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.
  • Watermark – Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.
  • Employee Networks – Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women’s, LGBT+ and Allies, Veteran’s, People of Color and Allies, Hispanic Origin & Latin Affinity, Emerging Leaders, and Working Parents Networks.
Company Core Values
  • Respect: for each other, for diversity of people and opinions, for the environment
  • Responsibility: for our words and actions, for customer satisfaction, for giving back to our communities
  • Integrity: for acting ethically, for doing what we say we’ll do, for having the courage to communicate with candor
  • Creativity: for thinking beyond boundaries, for anticipating tomorrow’s challenges, for unlocking growth potential