How will you drive value within the organization as a Legal Support Specialist?

• Conduct comprehensive legal research using various resources to support Sr. Corporate Counsel
• Prepare initial analysis and reports on regulatory changes in support of the regulatory change management function, as assigned
• Draft, edit, and proofread legal documents, including pleadings and contracts, ensuring accuracy and compliance with applicable legal standards
• Communicate with business owners to gather information, provide status updates, and schedule appointments or meetings as needed
• Work with operations management to perform thorough investigations of complaint allegations and documents the results; prepare and submit appropriate responses that address consumer concerns; as appropriate, recommend actions to be taken to resolve consumer concerns and/or improve processes
• Manage, investigate, and respond to subpoenas and other requests for documents by external parties
• Respond timely to discovery requests from legal recoveries and provide overall support to legal recoveries
• Monitor vendor contract renewal deadlines and support the legal team and business units in managing those deadlines, as assigned
• Perform administrative tasks such as filing, photocopying, and data entry to ensure smooth office operations
• Work collaboratively with other departments to identify and address potential risks and solve issues as they arise; prepare and submit appropriate responses that address concerns; and as appropriate, recommend actions to be taken to resolve concerns and/or improve processes
• Foster a collaborative culture that facilitates the achievement of business plan objectives by working closely with other associates and members of management
• Perform additional assignments and special projects as required by the needs of the company or as directed by management

What should you already know to be successful as a Legal Support Specialist?

• Minimum of bachelor’s degree required
• Minimum of two (2) years’ experience in a related field preferred
• Intrinsically motivated with demonstrated ability to take initiative, identify needs, make recommendations for improvement, see recommendations through implementation, and evaluate improvements for effectiveness
• Excellent interpersonal skills: friendly and tactful with the ability to influence others, effectively manage conflict, exercise sound judgment, effectively manage highly sensitive and confidential information, interact at all levels within the organization, and build cross-functional partnerships across the business
• Strong oral and written communication skills
• Excellent organizational and problem-solving skills
• Team player that can adapt in a fast paced and changing environment
• Proficient computer skills with working knowledge of internet and standard business applications; ability to quickly learn new computer applications as required
• Commitment to exemplifying the organizational core values and key competencies

Employment Requirements:

• Must be able to work at a desk/in a seated position up to 80% of the workday
• Must be able to constantly operate a computer and other standard office equipment 
• Must be able to talk and hear to exchange accurate information
• Must have close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading
• This position is full-time
• The position does not require travel