Simplify Logo

Full-Time

Customer Success

Confirmed live in the last 24 hours

Meter

Meter

51-200 employees

Provides enterprise networking and management solutions

Hardware

Compensation Overview

$85.5k - $147kAnnually

+ Equity Plan

Entry

San Francisco, CA, USA

Category
Customer Success
Customer Support
Customer Success & Support
Sales & Account Management
Required Skills
Communications
Responsibilities
  • Help shape and scale Meter’s Customer Success function
  • Onboard new customers during the initial installation process
  • Build and maintain relationships with a high volume of Meter’s SMB Customers
  • Drive growth and expansion with existing customers
  • Partner with Support, Engineering, and Operations teams to resolve high-priority customer issues
  • Improve Meter’s trust and awareness across industries through collecting customer testimonials
  • Channel customer feedback to internal teams to improve product and service
  • Solve problems for technical customers using a technical product
  • Leverage entrepreneurial mindset, attention to detail, and strong communication skills

Meter provides Network as a Service (NaaS) for businesses, offering an end-to-end solution for internet, routing, switching, and WiFi. Their approach integrates enterprise networking hardware, ongoing network management, and Meter Cloud technology to deliver fast, reliable, and enterprise-grade networking.

Company Stage

Series B

Total Funding

$85M

Headquarters

San Francisco, California

Founded

2015

Growth & Insights
Headcount

6 month growth

23%

1 year growth

41%

2 year growth

89%