Director – Product Management @ Mastercard

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Product Management, Business & Market Insights EEMEAServices team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers make smarter decisions and drive better outcomes. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting & innovation services in payments and beyond, data insights and analytics solutions as well as loyalty and marketing programs and platforms.

Within the Services organization, the Business & Market Insights product organization is focused on creating and delivering superior products that equip our clients with the right data-powered solutions, insights, and advisory services, to drive confident decision-making for better outcomes. This team is accountable for ensuring we are growing our business through thoughtful product road mapping that evolves our solution sets to meet existing and new use cases, influencing global product managers to ensure the solutions in region are effective and partnering with our Services Business Development and Client Services teams to drive relevant go-to-market solutions for our customers in the region.

This role is responsible for product management of Advanced Analytics and Economics & Locations products in EEMEA region with a special focus on East Arabia and West Arabia division while supporting the broader EEMEA B&MI Advanced Analytics and Economics & Locations product management team for region-wide initiatives.

Key responsibilities of this role include:

- Owning and driving the P&L aspirations of the Advanced Analytics and Economics & Locations products in EEMEA, in close coordination with the regional Services business leads and specialist sales teams in the region.
- Determining and driving forward the product innovation agenda and product roadmap in partnership with the global product leads and regional stakeholders.
- Ensuring successful commercialization of new and existing solutions in collaboration with the business development teams and client services teams in the region incl. providing specialist sales support, driving marketing and thought leadership initiatives
- Ensuring flawless delivery of the product and maintaining the highest standards of quality in our customer relationships
- Interface with Mastercard leadership across the organization to represent the suite of capabilities and products
- Monitor external environment to ensure our solutions remain market leading/competitive

Candidates for this role will likely have answered ‘yes’ to the following questions:

- Do you have a track record of successfully managing a P&L?
- Are you passionate about driving smarter decisions and better outcomes for customers?
- Are you comfortable with rigorous and advanced analytics, innovation topics and addressing client challenges with advisory solutions?
- Are you flexible to engage on strategic issues, drive detailed execution plans to address client needs by directing and managing a high capability team
- Can you lead by example and role up your sleeves to develop/deliver work-product?
- Do you have a background in building products and developing intellectual capital?
- Do you have experience successfully leading teams and developing talent?
- Are you motivated by working in a flat hierarchy and making broad contributions?

All About You

- Experience with data, insights and analytics, technology platforms, and emerging trends
- Proven track record in leading and growing product line P&Ls
- Strong leadership and influencing skills
- Drives a collaborative culture across global and regional teams towards desired outcomes
- Interest in advanced analytics & technology and desire to apply technology to solve problems
- Communicates with impact and demonstrated ability to build relationships with senior executives in a matrixed multi-cultural environment
- Knowledge of the financial services industry (retail banking, digital payments) and the non-financial services sector (retail & commerce, digital players)
- Intellectually curious and passionate about new applications, technologies and solutions
- Bachelor’s degree required

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Director – Product Management

Mastercard

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